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Participant
February 19, 2014
Answered

"Could not load Shockwave Flash" error not solved from common fix.

  • February 19, 2014
  • 1 reply
  • 39942 views

I am using Google Chrome as my web browser and I am getting the, "Could not load Shockwave Flash" error message. I have googled it and followed the common fix, however it does not fix anything. If I disable the plug-in then it prompts me to install Flash Player when I view videos and if I try to install Flash Player it tells me that I already have it installed, but it is disabled and to re-enable it. I've done about all I can think to do, please help?

    This topic has been closed for replies.
    Correct answer C_F_McBlob

    You cannot:

    -download

    -install

    -repair

    -update

    Flash Player for Chrome from here. Chrome uses a proprietary build called PepperFlash. It's modified by Google before they embed it and Adobe doesn't have downloads for it.

    You can try the following:

    1. Exit chrome, make sure it is not running

    2. Using Windows explorer go to C:\users\[user name]\AppData\local\Google\Chrome\User data\Pepperflash

    3. Delete the folders you see there

    4. Start chrome again.

    Notes:

    [user name] is your logon name.

    In order to access the AppData folder, you need to "Show Hidden Files and Folders" in your Folder Options.

    If those steps fail, the ONLY way to repair it is to uninstall and reinstall Chrome.

    1 reply

    C_F_McBlob
    C_F_McBlobCorrect answer
    Inspiring
    February 19, 2014

    You cannot:

    -download

    -install

    -repair

    -update

    Flash Player for Chrome from here. Chrome uses a proprietary build called PepperFlash. It's modified by Google before they embed it and Adobe doesn't have downloads for it.

    You can try the following:

    1. Exit chrome, make sure it is not running

    2. Using Windows explorer go to C:\users\[user name]\AppData\local\Google\Chrome\User data\Pepperflash

    3. Delete the folders you see there

    4. Start chrome again.

    Notes:

    [user name] is your logon name.

    In order to access the AppData folder, you need to "Show Hidden Files and Folders" in your Folder Options.

    If those steps fail, the ONLY way to repair it is to uninstall and reinstall Chrome.

    Participant
    July 23, 2014

    I had the same problem. This helped me solve my problem. Thanks a lot.