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A
Anonymous
October 12, 2016
Question

Couldn't load plugin.

  • October 12, 2016
  • 1 reply
  • 3791 views

Whenever I try to watch Hulu or use an online photo editor or try to do many other things i get the Error "Couldn't load plugin". if anyone knows hoe to fix this it would be much appreciated.

This topic has been closed for replies.

1 reply

_maria_
Community Manager
_maria_Community Manager
Community Manager
October 12, 2016

Please provide the following information:

  • Operating system version
  • Web browser and version
  • Flash Player version
  • A direct link to a web page that demonstrates the problem

<comment edited>

L
LaurieH01
Participant
October 16, 2016

I don't know about the other user, but I'm having the same issue.  I even get the error on Adobe itself.   It happens in Adobe, it happens in any Facebook Games (please, don't laugh.)  I'm using Chrome, Win10, and just installed, and uninstalled, and reinstalled flashplayer23au_d_install.exe.

I went into Firefox, and I'm also getting "Couldn't load plugin" errors, so apparently it's not browser specific.

I have been having trouble with my computer not booting up and just sitting at a spin screen.  The last time this happened and I finally got my system to boot up I had gone through some system repair things, and I really suspect a file got deleted.  But - even though I do know some tech support-y type things, I don't know enough to be able to figure out what I'm missing, or how to find it.

Any help would be appreciated.

lndtcnr
lndtcnr
Participant
October 16, 2016

laurie

I too am running Windows 10 (updated from 8.1), Chrome browser, on an HP Pavilion 20.310...with all the most recent updates...and your problem is my problem.  I have tried the about:plugins, a clean boot, pepperflash, firewall exception, uninstall/reinstall - on both Chrome and Adobe.  I also got the Adobe screen you included in your post.  None of these are resolutions.  I also suspect the most recent Windows 10 update deleted a necessary file to run the Flash player.  Adobe support sent me a fix that is meant to follow the path of Pepperflash.  The path SHOULD go:  C:\Users\(your user name)\AppData\Local\Google\Chrome\User Data\PepperFlash\(your version of flash)\pepflashplayer.dll        HOWEVER....the path splits at AppData and goes to Windows and an empty file.  I personally believe Windows is currently at war with Adobe, or Google, Foxfire, etc, for whatever corporate reason MS has, because the flashplayer works on the Windows Edge browser... lucky us.(sarcasm)

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