Crashes when I try to play video

Question

When I try to play a video on my flash player crashes. The site that I am usually on when it crashes is [links removed]Please help. I have tried reinstalling and it still has problems.

jeromiec83223024 · Answer

Please work through the video troubleshooting guide. In particular, check out the part about disabling hardware acceleration.

https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

If the crashes go away, you need to find updated graphics drivers. If they're not available, you should open a support case with your GPU vendor.

If you're still stuck, please follow the directions in the guide on providing the dxdiag report and additional information about what you tested and saw.

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