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Anonymous
Aug 21, 2017 8:41 PM UTC
Question

Crashing on every website

My flash player crashes on every website I go to. I've restarted the computer, I've uninstalled and reinstalled Adobe and still crashing on every page. The plug-in is enabled so I don't know what else to try. I've never had this problem, the problem just started today.

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    4 replies

    jeromiec83223024
    jeromiec83223024
    Inspiring
    Sep 11, 2017 6:53 PM UTC

    Please try disabling hardware acceleration.  Instructions are in the guide below:

    https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

    If that doesn't work, in Firefox, type about:crashes in the address bar.

    Click a few links to submit them to Mozilla.  You don't need to wait for them to fully process -- it will happen in the background.

    Copy the addresses of the resulting pages, and paste them here.  I'd be happy to take a look.

    Thanks!

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    jeromiec83223024
    jeromiec83223024
    Inspiring
    Aug 22, 2017 8:44 PM UTC

    First things first, if you haven't already, power the computer off, wait a few seconds, and power it back on.  This allows all of the components to fully discharge and reset to a normal state.

    If the problem persists, I'm going to need some more details in order to provide you any useful advice:

    https://forums.adobe.com/thread/1195540

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    Anonymous
    Aug 23, 2017 4:28 PM UTC

    I've done that and it still doesn't work. What other details do you need? ... I'm using windows 10 on an HP computer

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