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junaidb57899133
Participant
September 13, 2016
Question

Crashing Report on Firefox

  • September 13, 2016
  • 4 replies
  • 1718 views

My Firefox flash player crash when i play the any games and other videos sites. latest version issue firefox [links removed]

This topic has been closed for replies.

4 replies

Carm01
Legend
September 16, 2016

ALL,

Try Firefox 64 bit browser. Not the 32 bit one. there is a good chance you have 32 bit if you do not know.

1) Get Firefox 64 bit version here: Mozilla Firefox Web Browser — Download Firefox in your language — Mozilla

2) uninstall your current 32 bit version

3) Install the 64 bit version.

If the problem still persists you could try to make a new Firefox profile: that tutorial is located here:

How to back up Mozilla Firefox user profile the correct and easy way - YouTube

Best Regards

Please be sure to mark my post here helpful or answered if I assisted you

Thanks

Participant
September 17, 2016

Careful with Firefox 64 bit: The adobe plugin will not work properly from Firefox x64 versions 45(?) up to 48 (current version) - many Flash games (including Forge of Empires and Elvenar) crash with these versions while loading. Firefox x64, version 49, where the adobe plugin should work, is sheduled for thuesday (20th september) as far as I know, so maybe wait a few days before trying Firefox 64 bit.

September 17, 2016

Thank you so much...mine is 64 bit..and my Firefox is version 48. So I'll wait for the new Firefox version...hopefully that will fix the problem.

September 14, 2016

Sorry...I don't know where to post a question.  I have the same problem with flash crashing when I play Farmville 2 on Zynga.  It has been going on for some time.  I get a yellow bar at the top of the page saying: A webpage is slowing down your browser.  What would you like to do.  wait   stop it.  if you click stop it..then it comes up that shockwave/flash has crashed.  If you wait, then things resume until the next crash.

My O/s is windows 8.1(64-Bit); I use Firefox(48.0.2) as my browser;(although I tried chrome and it was even worse)Flash is up to date..23.0.0.162.

Hope you can help..I notice it is not happening as often on my other computer..it is windows 7 and firefox..everything is up to date.

I tried to clear the flash browsing data, but could not find it using the instructions that were posted. Any help would be appreciated.

Participating Frequently
September 14, 2016

Is your Firefox 32 or 64 bit?

Please try on both.

Amrita Gangwani
Adobe Employee
Adobe Employee
September 13, 2016

Hi,

Please reply with following details:

  • Operating system version
  • Web browser and version
  • Flash Player version
  • Explain your problem in step-by-step detail if possible
  • A direct link to a web page that demonstrates the problem
  • If you get error messages, please quote them exactly, or provide a screenshot

Thanks!