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PaulWKL
Participant
May 5, 2016
Question

Customers reporting an adobe flash error when loading our site.

  • May 5, 2016
  • 1 reply
  • 251 views

Hi,

Recently, we've had quite a few customers reporting a flash error of sorts when they visit our site. We are an air conditioning company and I can't figure if my wordpress theme is doing something with flash or where the problem is. It does not show with all visitors. But we had enough complaints to know its affecting us.

can anyone suggest how i might look and hopefully find the error? our site is [removed]

Should I just get a freelancer to look into this?

Thanks.

This topic has been closed for replies.

1 reply

_maria_
Legend
May 5, 2016

Hi,

What is the Flash content on that page?

To investigate further please provide the following information:

  • Operating system version
  • Web browser and version
  • Flash Player version
  • Explain your problem in step-by-step detail if possible
  • If you get error messages, please quote them exactly, or provide a screenshot

Thank you.

--

Maria