Dan

I have a very simple question:  Even though I have an Adobe account and have successfully changed my password, I have been unable to download an update to the Adobe Flash Player.  When asked to provide my password after clicking the installer, my name and password show a vibrating motion and nothing happens with my installation.  I can only assume that there is a glitch somewhere, but I don't know what to do to correct the situation.  I really do want to get started but am at a loss as to contacting Adobe since there is no way to communicate by phone.  Any ideas would be much appreciated.  Thanks, Dan