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Question

Deploying Adobe Flash with Group Policy, Installs but not working in IE

Forum|Forum|9 years ago
November 22, 2016
2 replies
2273 views

I signed up for the Adobe flash distribution program and have started deploying flash through GPO. Since then I have received several phone calls of people saying IE needs them to update flash to run a website. I remote to their computer and check installed programs and the latest version of Adobe is installed on their machine from the GPO yet it does not work in IE. If I reinstall flash on the users computer then it works fine.

Anyone else run into this issue? Any idea what I would be doing wrong? Below is my GPO.

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A

Anonymous

Please try this to get Flash to install with GP: Install Adobe Flash Player 27 using Windows 7 Group Policy (100% Working Method)

_maria_

Legend

Hi,

Please provide the following information:

Does the Flash Player ActiveX GPO install succeed for some users but not others? If so, what percentage fails?
Reproduce the issue while creating a verbose MSI log file with additional debugging option enabled (options x & v)
Provide the FlashInstall.log file saved at C:\Windows\System32\Macromed\Flash from an impacted system. If this is a 64-bit OS, the FlashInstall.log file from the C:\WIndows\SysWOW64\Macromed\Flash directory is also required.

The verbose MSI log file and FlashInstall.log file(s) MUST be from the same machine for the same installation attempt.

Upload all log files to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded files in your reply.

Thank you.

--

Maria

toddw43631036Author

Participating Frequently

Does the Flash Player ActiveX GPO install succeed for some users but not others? If so, what percentage fails?

The software installs on all computers just fine the issue is that it seems it is not registering in internet explorer so even though it is install internet explorer says that it needs to be installed when you hit a site with flash.

Reproduce the issue while creating a verbose MSI log file with additional debugging option enabled (options x & v)

Please explain this, do you mean do this in the GPO by adding switches?

FlashInstall.log files saved at C:\Windows\System32\Macromed\Flash. If this is a 64-bit OS, the FlashInstall.log file from the C:\WIndows\SysWOW64\Macromed\Flash directory is also required.

I have attached these logs

Thank You,

Todd Welch

_maria_

Legend

Hi,

Please refer to the tech notes How do I create an installation log? and Fixing Group Policy problems by using log files: Group Policy for assistance in creating verbose log files. The logging options requested are v (verbose) and x (extra debugging information).

A few more questions:

what OS version is this happening on?
What Server version are you using?
What Windows updates, if any, were installed since the last time GPO deployment was successful?

The forums software do not accept attachments (except for images). Please upload the requested information to How to share a document and post the link to the files in your reply.

--

Maria

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