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helpd79031967
Participant
October 28, 2016
Answered

didn't get an email yet for Adobe flash msi

  • October 28, 2016
  • 1 reply
  • 250 views

Hi I've submitted a request and i've waited the 3 business days but have not received a link to download the msi for the latest adobe flash, i need it for both ie and chrome please.

I've checked spam and junk and still have not received anything.


Please assist or resend the email.

Thank you

This topic has been closed for replies.
Correct answer _maria_

helpd79031967​,

Thank you for confirming.   We are currently receiving a very high number of licensing requests.  The vast majority are processed successfully however, a small percentage are experiencing issues. These are the people that are posting to the forums and the team is processing the inquiries daily.

--

Maria

1 reply

_maria_
Legend
October 28, 2016

Hi,


I have notified the licensing team to resend the email. 
The email will have a PDF attachment.  Please ensure your spam filters, firewall rules, anti-virus, etc do not block the email. If you don't receive the email with 2-3 business days, please don't apply again.  Post back here and we'll follow-up with the licensing team.  Also post back here if you do receive the email.

--

Maria

helpd79031967
Participant
October 28, 2016

Thank you, the download has been received and appreciated,

Please note that I got the email without having to check spam filters, firewall rules, anti-virus or anything else.

Not sure how busy your license team is but I see a lot of the same post of people not getting their download emails.

_maria_
_maria_Correct answer
Legend
October 28, 2016

helpd79031967​,

Thank you for confirming.   We are currently receiving a very high number of licensing requests.  The vast majority are processed successfully however, a small percentage are experiencing issues. These are the people that are posting to the forums and the team is processing the inquiries daily.

--

Maria