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Participant
December 10, 2018
Question

Disable Flash Update notifications

  • December 10, 2018
  • 1 reply
  • 8158 views

Hi,

I am having a problem where I cannot seem to turn off Adobe Flash update notifications.  These are the steps I have performed so far, yet the update notifications keep appearing.

1. Modified mms.cfg to AutoUpdateDisable=1.  Copied file to both C:\Windows\SysWOW64\Macromed\Flash and C:\Windows\System32\Macromed\Flash.

2. Disabled Adobe Flash Player Update Service, AdobeFlashPlayerUpdateSvc

3. Deleted Task Scheduler jobs for Adobe Flash.

Anything else I need to modify or turn off to stop Flash from displaying a notification to update?

    This topic has been closed for replies.

    1 reply

    Legend
    December 10, 2018

    Maybe it's a fake. Can you post (not email) a screen shot?

    Also what browser?

    Also why would you not update?

    Participant
    December 10, 2018

    I forgot to take a screenshot, although I'm sure it's from Adobe as I've seen I any times in the past.  The next time it pops up, I will post the notification.

    It has happened on both windows 7 and windows 10.  I installed both the ActiveX and NPAPI plugins.

    We do update, just not as fast as Adobe releases their updates.  We would prefer to deploy ourselves and not use Adobe updates.

    I also updated Adobe Reader at the same time.  Could Adobe Reader be the one asking for an update to Flash?

    _maria_
    Community Manager
    Community Manager
    December 10, 2018

    Thanks for the additional information.

    Which installer type (EXE or MSI) do you use to deploy Flash Player?

    Please post a screenshot of the path for the registry entry HKEY_CURRENT_USER\Software\Macromedia\FlashPlayerUpdate > proc

    e.g.:

    In addition to viewing the screenshot of Update Notification you're getting, I'd like to examine the mms.cfg file you're using.  Please upload it to cloud.acrobat.com/send (see How to share a file using Adobe Document Cloud​) and post the link to the uploaded file in your reply.  Please do not paste the contents of the file in your post, upload the actual file.

    Disabled Adobe Flash Player Update Service, AdobeFlashPlayerUpdateSvc

    This is the Background Update Task and Service.  It has nothing to do with the Notification Update workflow.

    For the NPAPI plugin, is there a Task named 'Adobe Flash Player NPAPI Notifier' present on an impacted system?

    We do update, just not as fast as Adobe releases their updates.  We would prefer to deploy ourselves and not use Adobe updates.

    Have you considered hosting the Background Updates locally?  When customer's host the Background Updates locally it completely prevents the Notification Update dialog from displaying.  For more information, see the 'Performing a background update' section, in chapter 3, of the Flash Player Admin Guide

    I also updated Adobe Reader at the same time.  Could Adobe Reader be the one asking for an update to Flash?

    Reader and Flash Player update mechanisms are completely separate and this scenario is not possible.

    Thank you in advance.

    --

    Maria