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alanc12983875
alanc12983875
Participant
March 9, 2018
Answered

Distribution License

  • March 9, 2018
  • 2 replies
  • 1557 views

Hi,

I requested a Distribution License over a month ago so I could download the latest version of Flash/Reader, etc.
No response has been provided from Adobe, can a rep please contact and sort it out.

Thanks

This topic has been closed for replies.
Correct answer _maria_

Hi Maria,

I know longer have the link to the Adobe Flash Player Download.
Can you please provide that to me.

Thanks


I alanc12983875

I checked with the distribution license team and your license expired in January.  Distribution licenses are valid for 1 year.  Please go to Adobe Flash Player Distribution | Adobe to request a new distribution license.

Thank you.

--

Maria

2 replies

alanc12983875
alanc12983875Author
Participant
March 26, 2018

No emails in Junk or Spam, your responses to this thread came through to my inbox.

Sent ANOTHER PM to Maria, please respond with dist license details as this is getting very urgent.

_maria_
Community Manager
_maria_Community Manager
Community Manager
March 26, 2018

@alanc12983875

Just received your PM.  I've asked the licensing team to resend the email.

--

Maria

alanc12983875
alanc12983875Author
Participant
March 27, 2018

Hi Maria,

Still nothing, can you PM me, confirming the listed email.

Thanks

divya010193
Adobe Employee
divya010193
Adobe Employee
March 9, 2018

Hi,

Note that public email addresses (gmail, yahoo, hotmail, etc) are not allowed.  Please use your organization's/company email address to submit the request.  You'll then receive an email with the distribution agreement and the link to download the MSI installers.

If you have not received a reply w, please private message me the Adobe ID/email address used to request the distribution license and I'll follow-up with the licensing team.  To send a private message, click on my user_name link and then on the 'Message' button link.  For reference, please include a link to this discussion topic.

Thanks!

alanc12983875
alanc12983875Author
Participant
March 25, 2018

Still no response to my PM to you.

ridhij4208356012135538
Adobe Employee
ridhij4208356012135538
Adobe Employee
March 26, 2018

Hi,

Did you check your spam/junk folder for any emails from noreply@adobe.com. Also, can you check, if your organisation network is blocking any emails from such email address. Could you please PM me the email address to follow up with the licensing team regarding your distribution license.

Thanks!

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