Participant

Question

Distribution License Agreement Adobe Flash Player

Forum|Forum|8 years ago
October 17, 2017
4 replies
782 views

Hi i filled out the licencing agreement to request the download of Adobe Flash player enterprise. I haven't received a response back yet please can someone follow this up for me i have checked our spam emails and also junk folder?

Thanks

Craig

This topic has been closed for replies.

H

hanss4188986

Participant

I got the same problem.

Having to wait 3 days to get the msi while 2500 Clients is open for attack from APSB17-32 is not a nice feeling.

_maria_

Legend

@mnehring

Thank you for confirming you received the email.

@hanss4188986

Please private message me the Adobe ID/email address you used to apply for the license and I'll follow-up with the licensing team. To send a private message right-click on my user_name link and then on the 'Message' button link.

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Maria

jeromiec83223024

Inspiring

The response from Adobe contains an encrypted PDF as an attachment. If your organization has a perimeter email-scanning solution (Postini, etc.) it's very likely that the email never hit your inbox or spam portal, and is sitting in a quarantine queue. These systems typically have a web-based portal that you log into to "release" the held email.

You might want to check with your email administrator to see if this is happening to you. At this point, it's very common with the people I talk to.

craigs90203845Author

Participant

Hi Both, thank you for your help I have now received the distribution email from the Adobe licencing team and am able to download products needed.

Thanks

Craig

_maria_

Legend

Hi,

While the vast majority of requests are approved almost immediately, it can take up to 2-3 business days for the request to be processed.

Please private message me the Adobe ID/email address used to request the distribution license and I'll follow-up with the licensing team. To send a private message, right-click on my user-name link and then on the 'Message' button link. Do not post this information in the public forum as it'll be deleted due to the forums privacy policy.

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Maria

craigs90203845Author

Participant

Thanks I have PM you as requested thanks for your help.

mnehring

Participant

Same boat here. :-(

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