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sudarsens83408529
Participant
August 7, 2018
Question

Distribution License renewal

  • August 7, 2018
  • 1 reply
  • 234 views

Hi Team.

I submitted a distribution license renewal yesterday. It has been 24hrs now and have not yet received an update.

Please send me the license renewal confirmation as I am still unable to login to the download portal for downloading Flash Player updates.

Thanks,

Sudarsen S

    This topic has been closed for replies.

    1 reply

    _maria_
    Legend
    August 7, 2018

    As the license request form states, requests can take up to 2-3 business days to process, however, message me the Adobe ID/email address used to request the distribution license and I'll follow-up with the licensing team.


    Note that the email comes from noreply@adobe.com and contains an encrypted PDF file.  Spam filter rules and perimeter email scanners have been known to block the email.  In the interim, please check your spam folders, and/or the perimeter email scanner quarantine folder to see if the email is there.