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Participant
August 18, 2011
Question

Download Flash through company proxy server

  • August 18, 2011
  • 2 replies
  • 23024 views

I have a issue that has come up with the latest release of Flash Player.  We are unable to download and install it through our proxy server.  It simply prompts from authentication, checking logs on the ISA proxy server it isn't passing through the credentials of the user, is anyone else experiencing these issues?

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    2 replies

    pwillener
    Legend
    August 18, 2011

    For corporate downloads you may also want to keep a link to http://www.adobe.com/products/flashplayer/fp_distribution3.html

    rotame12aAuthor
    Participant
    August 18, 2011

    Thanks alot for the replies, most helpfull, will get the service desk to give them a whirl.

    chris.campbell
    Legend
    August 18, 2011

    Thanks for the feedback.  I know we recently made changes to help user's behind proxies so I'll forward this along to the team responsible.  Until we get this fixed, I'd recommend downloading our installers directly.  Here's a FAQ on how to do this:

    Where can I find direct downloads of Flash Player for Windows or Macintosh?

    Thanks,

    Chris

    Participant
    November 27, 2012

    Hi, Is this issue resolve? My company still get the same issue as rotame12a, every update through IE is asking for proxy authetication. No matter what combination of username and password typed in, it didn't forward the credential to the proxy server.

    And the only authentication used in proxy server is NTLM. Any conflict between Adobe Flash Player Update and proxy NTLM authentication?


    Thanks in advance.

    rotame12aAuthor
    Participant
    November 27, 2012

    I ended up contacting adobe directly and they gave me a install file that didn't need proxy authentication. Sorry I don't have a link but they should be able to do the same for yourself.