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K
kandad
Participating Frequently
May 5, 2011
Answered

Downloaded FP but installation failed. Win7, IE9.

  • May 5, 2011
  • 1 reply
  • 4892 views

Downloaded Flash Player but got error msg that the installation failed. Recently had tio reinstall Win7 Pro. Ussing IE9.

    This topic has been closed for replies.
    Correct answer MrTTM

    Are you still with me?


    Sorry to butt in here but I have a thought.

    If you go here:

    http://www.adobe.com/products/flashplayer/fp_distribution3.html

    And download  the MSI installer, what error do you get?

    1 reply

    A
    Anonymous
    May 5, 2011

    Hi, Be sure to use the Administrator Account. Disable any instant messenger service in the system tray(area near the clock)

    Download and SAVE to your Desktop the Uninstaller:
    http://kb2.adobe.com/cps/141/tn_14157.html 
    Download and SAVE to your Desktop the Installer for IE- use the EXE Installer

    http://www.adobe.com/products/flashplayer/fp_distribution3.html

    Close all browser Windows, disable your Anti-Virus.

    Run the Uninstaller and then reboot.

    Run the Installer and then reboot.

    Re-enable your Anti-Virus.

    Test here: http://www.adobe.com/software/flash/about/ 

    See if that works better.

    eidnolb

    C
    Carl_E__Myers_Jr_
    Participating Frequently
    May 5, 2011

    For your information, the IE9 downloader downloads to the download folder.

    A
    Anonymous
    May 5, 2011

    Hi, What downloader? You can right click on the IE Installer and SAVE it to the Desktop and we've always done it that way.

    I've never heard back from any user that IE9 is any different. Nor have I ever heard that a file must be "Run" and not have the option to SAVE it whereever you want.

    eidnolb

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