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Participant
April 7, 2020
Question

downloading adobe flash

  • April 7, 2020
  • 2 replies
  • 165 views

trying to download adobe flash player and when it asks me for my username and password it keeps shaking the box and highlighting the password indicating that either the username or password is incorrect 

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    2 replies

    _maria_
    Community Manager
    Community Manager
    April 7, 2020

    Try using the account ID & Password you use to log into your computer.

    _maria_
    Community Manager
    Community Manager
    April 7, 2020

    This is yoru system prompting for the userID/password to install the software.  This is a macOS safeguard to ensure the person installing software has the permissions to do so.  If you are an administrator on your computer, enter your userID/password.  If you are not an administrator on your computer, enter an Administrator userID/password to install the software.

    Participant
    April 7, 2020

    your gonna have to dumb that down for me