Downloading Flash and Shock Wave

I have requested permission to install Flash and shockwave on 26,000 desktops. It has now been about 3 days and I have not gotten the download link that I need so that I can download the latest and greatest for distribution.

Any thoughts as to how to follow up on this request. Is there a way to open a ticket to have it resent.

Thanks!

Zach LaDouceur

Account Solutions Lead, Managed Mobility Services - Platform Mgmt (MMS-PM)

IBM Global Services - Strategic Outsourcing

e-mail: Zach.Ladouceur@citizensbank.com

Desk Phone: 603-634-7156

Mobile: 603-809-2514

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