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J
JCDaly
Participant
May 19, 2011
Question

Embedded Videos Not Appearing in IE/AOL

  • May 19, 2011
  • 1 reply
  • 2143 views

Hello, I usually use a combination of AOL/IE and Firefox, and I've noticed a problem with AOL and IE, in that, embedded videos don't appear on a particular website. Interestingly, both AOL and IE are running the latest version of Flash, but have this problem, while Firefox is still running 10.2, yet videos are showing up there. Some pictorial examples:

AOL showing I have the latest verision of Flash installed: http://www.boomspeed.com/kunosama23/AOL.jpg

Yet, embedded video does not appear: http://www.boomspeed.com/kunosama23/Xtranormal.jpg

Firefox gives me the ability to play this video: http://www.boomspeed.com/kunosama23/YF.jpg

Yet, AOL doesn't: http://www.boomspeed.com/kunosama23/YA.jpg

I would think that it wouldn't be a problem with drivers, unless not updating drivers can cause problems for just a specific ISP/browser(in this case, AOL/IE).

Anyone have any ideas that can help me correct this problem with AOL/IE? Thanks for reading!

-JCD

    This topic has been closed for replies.

    1 reply

    370H55V
    370H55V
    Inspiring
    May 19, 2011

    I worked for AOL 9 years ago. I got out before they laid off all but about 150 people worldwide. As a former support rep for them I can tell you that their software was nowhere near good when it was current. It hasn't been current for nearly seven years now. The last IE build it was based on was 6.1 That may have a lot to do with what you're seeing in the AOL client browser. Honestly, since ALL AOL content can be accessed through http://www.aol.com having the software on your system is just 240mb of redundancy because you can do everything with Firefox or IE that you can do with AOL, so why have it? Uninstall it and free up some space on your hard drive.

    Drivers are for hardware only and since neither IE, AOL nor Firefox are hardware, this isn't a driver issue.

    You don't say if IE8 or IE9 have any issues with the video, just AOL/IE which again, is IE6.1 (circa 2003).

    My recommendation would be to distance yourself and your computer from AOL software (since it hasn't even been supported by AOL for the last seven years). Oh, and if you're still paying AOL for monthly access, get an attorney and get your money back from them. They've been charging thousands of people for something they made free in 2005 "just because they'll still pay it".

    J
    JCDalyAuthor
    Participant
    May 19, 2011

    Thanks for the response and advice. My bad I should've mentioned the versions of the programs I tested links in, IE8 and Firefox 3.6.8. We haven't paid for AOL in years, but still enjoy using it in tandem with Firefox(current problem aside, it's not major, I can just paste the URL into Firefox if I really want to see the video).

    370H55V
    370H55V
    Inspiring
    May 19, 2011

    I assume you're using Windows XP then or you'd be on IE 9, but Firefox us up to 4.0.1 now. You should update. It'll probaby help

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