End of Flash Player

Hi,

Sorry for my english. Hope you will understand my message and can help me. I am Web coordinator for a printign small business. We are offering our consummer the possibility to personnalise their printign on our web site. We receive all our order by a system based on Flash We bought this system based on Flash player. We are now learning that flash is going to disappear.

We already noticed that our system is not working anymore with Mozilla Firefox. My visitor have only a grey box wich is written : « you need a plug-inn to see the content » We learnt that the same thing is going to happen with Chrome before the end of the year. Is there any exception ? What is the way to ask it ? That grey box should’nt content a link where the consumer get the choice to download it or not ? Is their something you will do in that way?

We ask the company wich sell us the system to warn our visitor that they need Flash player to be install and to put a link. They did it but they cannot put it on the grey box they say. The message is so far of the content that it is looking invisible to most of the visitor. We ask them too to honnor a warranty and remake the system in HTML5. They told us that it is impossible to make a good personnalisation system with it.

I cannot do any change to that part of my website by myself. My homepage is made on wrodpress. I control this part. I would like to warn my visitor as soon as they arrive on the homepage by offering them to download the plug-in and install it on their browser. It could be a pop up but with what happened in the past with this way to work I am worrying a lot. I think we will loose visitor because they will think it is a virus or something like that.   Do you have any idea for us ? Recommandation ?

Thank you,

V. Kenty