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KaRaKuRt
Participating Frequently
November 10, 2016
Question

[Error] 1301 - Update Flash Player with Intranet Server Update

  • November 10, 2016
  • 1 reply
  • 1239 views

Hello,

We've been using an internal update server and a deployed mms.cfg to point internal client machines to a local web-server hosting Flash Player updates extracted from the background update .cab file, as detailed in the Administration Guide.

My FlashInstall.log shows the following:

<code>

2016-11-10+4-3-0.563 [info] 1631 /pub/flashplayer/update/current/sau/currentmajor.xml

2016-11-10+4-3-0.688 [info] 1630 /pub/flashplayer/update/current/sau/23/xml/version.xml

2016-11-10+4-3-0.688 [info] 1632

2016-11-10+4-3-0.688 [info] 1632

2016-11-10+4-3-0.688 [info] 1630 /pub/flashplayer/update/current/sau/23/xml/patch.xml

2016-11-10+4-3-0.704 [warning] 1445

2016-11-10+4-3-0.704 [error] 1301

2016-11-10+4-3-0.735 [info] 1612

2016-11-10+4-3-0.735 [info] 1620

</code>

My mms.cfg:

AutoUpdateDisable=0

SilentAutoUpdateEnable=1

SilentAutoUpdateServerDomain=myserver.domain

What does this error 1301?

This topic has been closed for replies.

1 reply

_maria_
Legend
November 10, 2016

Hi,

After a certain number of failed installations via Background Update Flash Player switches from Background Updates to Notification updates so that users will be prompted to update Flash Player and not miss the update.  1301 indicates that this threshold has been reached and the system is being switched to Notification Updates.  We need to find out what's causing installation to fail and the switch to Notification Updates is occurring.

What operating system is this happening on?

Please upload the entire FlashInstall.log file from an impacted system to cloud.acrobat.com/send using the instructions at How to share a document  and post the link to the uploaded file in your reply.  If this is a 64-bit OS we need the FlashInstall.log file from C:\Windows\System32\Macromed\Flash and C:\Windows\SysWOW64\Macromed\Flash directories.

Thank you.

--

Maria

KaRaKuRt
KaRaKuRtAuthor
Participating Frequently
November 11, 2016

Hi, Maria.

OS: Windows 7 x64

FlashInstall.log

Shared Files - Acrobat.com

_maria_
Legend
November 11, 2016

Hi,

Please also provide the FlashInstall.log file saved at C:\Windows\System32\Macromed\Flash.

What version of Flash Player, if any, is currently installed on the system?

Post a screenshot of the contents of the C:\Windows\System32\Macromed\Flash AND the C:\Windows\SysWow64\Macromed\Flash

Thank you.

--

Maria