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A
Anonymous
August 7, 2013
Question

Error message

  • August 7, 2013
  • 3 replies
  • 778 views

I keep getting the following error message (usually after starting Int Exp):

Flash Player Update Service 11.6 r 602 stopped working.

I did a system restore back to early May and it stopped for a while - it's now back again.

What should I do to get rid of it?/

Regards

A D Lane

    This topic has been closed for replies.

    3 replies

    pwillener
    pwillener
    Legend
    August 9, 2013

    You need to perform a clean install as described in http://forums.adobe.com/thread/928315

    A
    Anonymous
    August 10, 2013

    Hi Pat Willener

    Thank you for the link to do a clean install.

    I did exactly what the video said - uninstalled, and then went to the various folders to delete the files that had not been uninstalled. (Windows\ system32\ Macromed\ flash) - all the files contained within the 'flash' heading had to be deleted individually and they all worked except one, the one that has been giving me the error message i.e. Flash Player Update Service 11.6 r 602. I tried using 'unlocker' (as suggested by the video) and this would not remove it either. I then installed Flash Player again - I will now wait and see what happens!!!

    If I still get the message I will contact the guy who made the video!!

    No it did not work!! I still get the error message.

    How can I delete this folder??

    Tony

    A
    Anonymous
    August 8, 2013

    Hi C F McBlob

    Thanks for the reply to my problem.

    I did try and do it through Control Panel (and Flash Player) but this did not appear to work.

    Can you suggest a suitable program that uses Flash Player that I can try?

    Regards

    C_F_McBlob
    C_F_McBlob
    Inspiring
    August 8, 2013

    You can look into "Lightspark". It's open source (like Linux) and it's free. I CANNOT endorse it for two reasons:

    1. It's NOT an Adobe product (I really shouldn't even be posting a link to it here, and it'll probably be removed as soon as someone sees it) and

    2. I've never used it myself

    C_F_McBlob
    C_F_McBlob
    Inspiring
    August 7, 2013

    Right click ANY Flash content you view online and select Global Settings.

    When the panel opens, under the "Advanced" tab you'll see a section like this (it's Mac but Windows has the same choices)

    Check "Never check for updates (not recomended)"

    That will disable the updater. You'll need to reboot to be sure.

    It can't "stop working" if it never starts.

    The downside, is... you're now on your own to make sure your Flash Player is updated.

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