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Known Participant
November 18, 2017
Answered

Every day I am prompted to install Flashplayer...EVERYDAY!

  • November 18, 2017
  • 1 reply
  • 6405 views

So i download and install and I notice that each time it's a different version.

FLASHPLAYER27pp_ha_INSTALL

OR

FLASHPLAYER27ppau_ha_INSTALL

Does anyone know why this is happening?

This topic has been closed for replies.
Correct answer jeromiec83223024

I got it, I had to change to "small icons" and it shows up. Here's a

gyazo link:

https://i.gyazo.com/7ce5ca9fe93beeb730a6c2ba1c53cef6.png


Yeah, for some reason, it looks like the PPAPI/Chrome version didn't update.  The current version is 27.0.0.187.  The most likely reasons are that the file that needs to be updated is either damaged or in-use, such that we're unable to replace it when the installer runs.

Using Chrome, I'd recommend trying to manually download and install the update:

http://get.adobe.com/flashplayer/

At that point, you should see the 27.0.0.187 version reflected on the update pane of the control panel that you provided that last screenshot from.  You'll need to exit that control panel before doing the update.  At that point, you should stop getting update reminders.

If the install fails, reboot the machine and just try running it again before anything starts up.  If Chrome or Hangouts starts automatically, exit them first.

If the installation still fails, you might just do a quick sanity check on the disk to see if you can repair the problem:

Check your hard disk for errors - Windows 7:

https://support.microsoft.com/en-us/kb/2641432

If that still doesn't work, the installer logs should tell us why it's failing to update.

Details on providing them are included below:

https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

1 reply

jeromiec83223024
Community Manager
Community Manager
November 23, 2017

It's unlikely that you actually need to install Flash Player every day.  For the last ~15 years, content providers have been able to assume that if Flash Player isn't available to them, it's not installed.  As the major US browser move to make Flash Player disabled by default (usually employing a click-to-activate strategy), that assumption no longer holds true.  That means that you're going to get a lot of bad advice from websites that existed before these changes.

In reality, it's much more likely that Flash Player is installed and available, but you need to do something to activate it.  Depending on how the site invokes Flash, and how the specific browser implemented their click-to-play strategy, that click-to-play prompt may or may not appear automatically.

It sounds like you're using Chrome?

The following guidance might be useful: Use or fix Flash audio & video - Computer - Google Chrome Help

If not, to give you any useful advice, I'm going to need to know more about your computer, browser, and the site(s) giving you problems:

https://forums.adobe.com/thread/1195540

mohair3Author
Known Participant
November 23, 2017

It asks me when I turn on my computer to install Flashplayer...without

even opening a browser.

jeromiec83223024
Community Manager
Community Manager
November 23, 2017

A screenshot of that prompt would be really interesting.  I'm thinking it's malware, but it would really help to see it.

How to create a screenshot in the Adobe forums:

https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot