Firefox 15, Flash 11.4, Windows 7 - html5 videos/swf do not play

Forum|Forum|13 years ago
September 18, 2012
2 replies
3547 views

Help me please! I see that many people have similar issues, but no 2 are exactly alike, but I have tried every suggested solution and nothing seems to work. Everything was fine until about 2 weeks ago and then nothing worked - no youtube, no flash apps, no swf. I only use Firefox, but I tried it on IE and Chrome - nothing. I really just want a solution with Firefox, because it has worked. In my Add-ons Manager, it shows Shockwave Flash 11.4...and Shockwave for Director. HOWEVER, when they are enabled I cannot watch ANY youtube videos. If I disable Shockwave Flash, youtube videos play, except for HTML5 videos. Regardless if Flash is enabled or disabled, when I go to the Adobe flash test page, it is indicating that I do not have flash installed. However the Shockwave Player test page, shows that shockwave is installed and working. I am so frustrated....I have uninstalled and installed so many times, shockwave, adobe, etc. And no matter what I do .swf images/apps do not play at all. This is the worse, since my work's website (which I maintain) uses .swf. I did not create them, but would like to see them and it seems to necessary when I try to update the website, because the website maintenance hangs. Flash never 'crashes'.....

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M

MikeS-B

Participant

Same problem. Youtube and other flash programmes crash in Firefox 15, but not in Chrome. So that excludes the video driver issue.

R

Rick4321

Participant

Can't see YouTube using Firefox 15, Adobe Flash 11 64-bit but can on IE.

chris.campbell

Legend

For those crashing, what virus scanners are you using? Could you do a "about:crashes" in Firefox's address field and give us a couple of crash ID's that correspond in time to when Flash Player crashed?

pwillener

Legend

ahoher wrote:
HOWEVER, when they are enabled I cannot watch ANY youtube videos. If I disable Shockwave Flash, youtube videos play, except for HTML5 videos.

This does not make any sense: you can watch videos if Flash Player is DISABLED, but not when it is ENABLED?

Anyway, what do you see instead of the expected Flash content?

Also, what is your display adapter, device driver version & date? See http://forums.adobe.com/thread/945765

A

ahoherAuthor

Participant

I did another uninstall and reinstall of flash. I now have in my firefox add-ons Shockwave Flash 11.4 and Shockwave for Director. HTML5 videos and swf still do not play - i get a black screen with HTML5 videos and swf's just do not appear at all. The weird situation with flash player is gone. I never see flash actually crash...this has worked fine on my laptop up until about 2 weeks ago.