Skip to main content
Participant
July 21, 2016
Question

Firefox crashing on WinXP SP3 with Firefox 47.0.1

  • July 21, 2016
  • 1 reply
  • 265 views

I don't know in fact how to start a new thread with my issue. So i am posting my problem with flash player.

Before the latest version 22.... of flash and latest version of ff 47.0.1 had been installed in my system...everything was smooth and fine...Can't blame my s/w or h/w because they meet the requirement for both of the latest version of flash as well as firefox.

Every time Adobe flash gets crashed ...i do send a report...and nothing better happens...since the last week flash is crashing every time I try to run a video.

I tried all possible solutions...even added a bug on adobe site (unanswered till date)....

flash add on is always active

hardware acceleration disabled

latest versions of flash (22) and firefox (47.0.1) installed fresh after low level disk format and re installation of OS win xp sp3

well... i didn't miss the possibility and probability of incompatibility of older h/w or s/w supporting 32 bit system....so, i tried older version of firefox with older version of adobe flash too......But, in case of older version of flash it says that the flash player is vulnerable and it should be updated to the latest version" ????????

When Adobe says that the system requirement of my machine is ok for the latest version of flash..then why should it crash at all????

Its not only me to face this unfixed problem...through out the world ...this problem is being encountered by lots of users.....But sorry to say....that this "popular through years" flash player developers are putting a blind eye and deaf year to our request to show us a way out....

The other possibility is some unwanted script is running with the newer version of flash...so the developers should take a close watch over the issue and let us use the add on as smoothly as ever.

    This topic has been closed for replies.

    1 reply

    jeromiec83223024
    Inspiring
    July 21, 2016

    I've branched your post out to a new thread.

    If there is a website or a set of steps that consistently reproduces the crash for you, that would be useful.

    If this is an intermittent problem, it would be useful to know if it happens in other browsers, or if it's Firefox specific.

    The crash dumps should help clarify why the crash occurs.

    In firefox, please do the following:

    - Go to about:crashes

    - For the first few reports, if they're already submitted, they should begin with bp-<something>.  Just paste those crash IDs into a reply.

    - If they don't start with bp-, just click on the link to submit it to Mozilla, and the name of the link will change.  You don't actually have to wait for the new report to show up, Firefox will handle it in the background.

    Thanks!