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R
reblexx
Participant
June 14, 2012
Question

[Fix it] Adobe Flash Player 11.3 r300 has stopped working.

  • June 14, 2012
  • 12 replies
  • 110361 views

Happens everytime i fullscreen a video window.

OP: Windows 7 64bit Ultimate Edition

Browser: Mozilla Firefox version 13

Problem signature:

  Problem Event Name:    BEX

  Application Name:    FlashPlayerPlugin_11_3_300_257.exe

  Application Version:    11.3.300.257

  Application Timestamp:    4fc82063

  Fault Module Name:    StackHash_a7aa

  Fault Module Version:    0.0.0.0

  Fault Module Timestamp:    00000000

  Exception Offset:    21cd4c01

  Exception Code:    c0000005

  Exception Data:    00000008

  OS Version:    6.1.7601.2.1.0.256.1

  Locale ID:    1031

  Additional Information 1:    a7aa

  Additional Information 2:    a7aa91f17ea749d42a4de3b390fa5b3d

  Additional Information 3:    a7aa

  Additional Information 4:    a7aa91f17ea749d42a4de3b390fa5b3d

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    This topic has been closed for replies.

    12 replies

    R
    reblexxAuthor
    Participant
    August 21, 2012

    How many times do i need to click the "Do not Receive email notifications" ffs.

    Close this thread already......

    A
    Anonymous
    August 19, 2012

    It's pretty obvious that the problem with the plug-in crashing IS the plug-in.  From what I've seen, it crashes on Explorer, Firefox, and Chrome and on Windows (any flavor), MAC, and even Ubuntu!  It's time for Adobe to admit there is a problem and fix it.  I ( like many others) have tried unsuccessfully to go back to an older version.  So what about it, Adobe?  How about fixing YOUR plug-in!

    P
    pickles_30_2012
    Participant
    August 19, 2012

    Agreed.  I now have FireFox 14.0.1 and Flash Player keeps onnnnnnnn crashin!

    chris.campbell
    chris.campbell
    Legend
    August 21, 2012

    As with most things software related, it's never very straight forward.  Pickles_30_2012's Firefox crashes can (and probably are) completely different than the ones encountered by The Blackspur.  We do our best to try and identify as many crash bugs as possible and we are constantly working to improve both the quality and functionality of the player.

    However, I understand the frustration and I encourage you to give our 11.4 beta a try (or wait a short while for the official release).  If you continue to have problems, we'd like to know more.  Please see this FAQ for details:

    8/7/2012 - Flash Player 11.4 Beta 2

    How do I report a Flash Player crash to Adobe?

    C
    cav71
    Participant
    July 13, 2012

    Hi,

    I have shockwave flash 11.3 r300 on macos 10.7.4 and it keeps crashing on opera, chrome and safari.

    After the install it ran fine for few hours and playing youtube was ok, then it was a downward spiral crashing more often until now when I'm unable to use any flash content.

    Thanks

    C
    cav71
    Participant
    July 13, 2012

    It looks a full reboot fixed the issues...

    P
    pickles_30_2012
    Participant
    June 23, 2012

    Chris Campbell-

    I have the latest version downloaded; 11.3.300.262 and I have Firefox 13.01.  Why is the crash happening and how to fix it?

    Stephen

    L
    lennoz-0qPBSf
    Participating Frequently
    June 23, 2012

    I have Firefox 13.0.1, Win 7 Home Edition 64 bit, latest adobe flash player version 11.3.300.262. Latest nvidia drivers 301.42 - WHQL, 260 gtx nvidia card. I did a clean reinstall for nvidia drivers, and flash drivers, still same problem.

    Everytime I go to fullscreen mode, my screen turns white and I have to left click on my mouse so the white screen goes away(otherwise the white screen hangs indefinite), I get a windows message stating adobe flash player has stopped working. After that I get send crash report for adobe.

    This never happened with Adobe flash player 11.2, never. With the latest update it crashes, everytime I go fullscreen. This happens on twitch.tv streams, any livestreams. Youtube seems to be fine, when going fullscreen mode. And no, I don't have RealPlayer installed. I only have 3 addons installed and enable. Adobe Acrobat, Flash, and Silverlight, all latest editions. Everything else is disabled, or uninstalled.

    This issue does not happen when hardware accelaration is disabled in flash settings.

    Please fix this issue.

    T
    texaswolfsrain
    Participant
    June 22, 2012

    Well it worked for a couple of hours but still the same problem.

    chris.campbell
    chris.campbell
    Legend
    June 25, 2012

    Flash Player 11.3.300.262 should fix many of the instability problems encountered in Firefox.  For an update on our progress, please see this post: Flash Player 11.3 Status Updates

    Paul, depending on what is occurring with your system, this tech doc should help: http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html

    P
    paul_steinberg
    Participating Frequently
    June 25, 2012

    i'll keep with the old flash player until the latest update properly fixes the issue. i don't really like disabling things unless absolutely necessary...

    thanks chris

    paul

    (oh and can you please get rid of that unhelpful comment maker "fixthiscrashplayer11")

    A
    AshDavies19
    Participant
    June 21, 2012

    How is there not a fix for this yet? Pull your fingers out.

    chris.campbell
    chris.campbell
    Legend
    June 21, 2012

    For users running into stability problems with Firefox, we've just released a new version of Flash Player for Mozilla Firefox, Netscape, Opera and other browsers.  Please give it a try and let us know how it works for you.

    6/21/2012 - Windows Flash Player Update

    Download here: http://get.adobe.com/flashplayer

    C
    coop_bob
    Participant
    June 21, 2012

    Was able to get decent results by rolling back to Flash 11.2.

    Hope someone offers feedback on how the new Flash Player works, so I can decide whether to switch over...

    P
    paul_steinberg
    Participating Frequently
    June 17, 2012

    i have all the same configuration above.

    i can't view youtube videos - i think it is also some sort of bug with flash player.

    P
    paul_steinberg
    Participating Frequently
    June 17, 2012

    FIX:

    i now have youtube running again...
    A. I uninstalled flash player

    http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe

    B. I reinstalled an old (archived) version of flash player

    http://fpdownload.macromedia.com/get/flashplayer/installers/archive/fp_10.3.183.15_archive.zip

    A
    AshDavies19
    Participant
    June 16, 2012

    Both my Firefox and Flash are up-to-date and it's still crashing.

    R
    reblexxAuthor
    Participant
    June 16, 2012

    The problem was fixed after i updated my mozilla firefox to 13.0.1

    J
    jlua001
    Known Participant
    June 20, 2012

    I am on Firefox 13.0.1 and I continue having this Adobe Reader error, so that´s doesn´t seem to have resolved this problem.

    chris.campbell
    chris.campbell
    Legend
    June 20, 2012

    As Paul noted, reverting back is the suggested fix for Firefox crash issues.  Please see this post for more details:

    http://forums.adobe.com/message/4498459#4498459

    A
    AshDavies19
    Participant
    June 16, 2012

    Finally! Somebody else with the same problem as me. A fix would be lovely.

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