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Participant
July 22, 2011
Question

Flash 10/11 hangs in Firefox 5/6 with embedded Youtube videos on Windows 7 x64 without crash-report.

  • July 22, 2011
  • 1 reply
  • 1257 views

Hello everybody,

At first I report my problem to bugzilla of firefox on this URL: https://bugzilla.mozilla.org/show_bug.cgi?id=673272 .

I hope people from this Forum can help me.

My Firefox (5.0.1 or 6.0 b2) with Flash (10.3.181.34 or 11.0.1.60) hangs when I enter to webpage with embedded videos or direct on YouTube, faster hangs is on webpage with embedded YT videos.

When FF is hangs I can kill "plugin-container.exe *32" and see screen like this: http://prntscr.com/2e1yo with new upper bar "The Adobe Flash plugin has crashed. Learn More... Reload page x" but WITHOUT "Send crash report". "Submit crash reports" is enable in FF by default.

I turn HW acceleration off, testing new FF profile, new windows user profile, safe mode of FF, the newest both softare FF 6.0b2 and Flash11 for Windows 7 64bit = without effect, FF still hangs on my HP Compaq 6510b laptop.

Best Regards

Marcin Przysowa

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    1 reply

    SiB_SiB2Author
    Participant
    July 22, 2011

    Troubleshoot, report Flash Player video playback issues

    DxDiag.log: http://pastebin.com/hsX0mqin

    Flash Player version: WIN 11,0,1,60
    Debug Player: No
    User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0) Gecko/20100101 Firefox/6.0
    Browser Version: 5.0 (Windows)
    Browser Name: Netscape