Skip to main content
L
lpwack
Participant
April 22, 2011
Answered

Flash 10.2.159 installed but doesn't play

  • April 22, 2011
  • 2 replies
  • 4880 views

Doing my best to provide question and system info:

Finally got Flash Player 10.2.159.1 to install.  I can see the rotating logo on your "about" page.  However, cannot get video to play on other sites, including AOL, where it worked before.

I am running:

HP laptop on unsecured network.  64-bit machine.  32bit IE9 version 9.0.8112.16421 which was installed two days ago (4/20) and started the problem. Have deliberately invoked IE9 from start menu to insure using 32bit version.

I have uninstalled Flash, reinstalled, rebooted, etc. multiple times.  Have tried both Manager and manual install.  Last was via Manager.

I have no "kill bit" entry in the registry (did not delete, it wasn't there).

I have no install error log.

Files in windows/syswow64/macromed/Flash/

    Flash10p.ocx

    FlashInstall.txt

    FlashUtil10p_ActiveX.dll

    FlashUtil10p_ActiveX.exe

IE9 Manage Addons shows Adobe Shockwave Flash Object enabled, but with blank load time.

I run Norton Utilities (v 14.5.0.120) and Norton Internet Security (v 18.5.0.125).  I have had no virus/malware/etc. errors since buying machine.

   Cannot find any means in these packages to check on pop-up blockers.  But don't see any notices of any, either.  Registry analysis under Utilities shows no errors

I turned off the hardware accelerator.

I admit to being a mainframe programmer with little knowledge of PCs but have read other posts and tried to follow instructions. So, not knowledgable but may be capable.

Wouldn't have your job for all the tea in China, but will appreciate any help or suggestions.  Currently unemployed and would really rather avoid $40 fee.

    This topic has been closed for replies.
    Correct answer Carl_E__Myers_Jr_

    Have you installed the Flash Square from Adobe Labs? If so, does the Flash Square work?

    Since you say this problem started after the installation of I.E.9, look in the One Box for a blue circle with a slash.  If so, click Tools, move the pointer to Safety and click ActiveX Filtering.  Restart I.E.9

    2 replies

    C
    Carl_E__Myers_Jr_Correct answer
    Participating Frequently
    April 22, 2011

    Have you installed the Flash Square from Adobe Labs? If so, does the Flash Square work?

    Since you say this problem started after the installation of I.E.9, look in the One Box for a blue circle with a slash.  If so, click Tools, move the pointer to Safety and click ActiveX Filtering.  Restart I.E.9

    L
    lpwackAuthor
    Participant
    April 23, 2011

    Oh for crying out loud.

    This appears to have solved the problem.  AOL videos and others now work.  Thank you.

    Maybe this could be added to the instructions on installation/troubleshooting?  Seems much simpler than checking kill bits in the registry.

    pwillener
    pwillener
    Legend
    April 23, 2011

    lpwack wrote:

    Maybe this could be added to the instructions on installation/troubleshooting?  Seems much simpler than checking kill bits in the registry.

    No; installing beta software is not usually the solution for problems.  Also, if the "kill-bit" were set, the beta software wouldn't run either.

    But anyway, I'm glad it solved your problem.  But note that you must uninstall the beta software before attempting to install any release version of Flash Player.

    L
    lpwackAuthor
    Participant
    April 22, 2011

    Ooops.  Forgot.  windows 7 home premium edition.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices