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S
smalenberg
Participant
January 6, 2012
Answered

Flash 11 crashes in all browsers

  • January 6, 2012
  • 1 reply
  • 1090 views

I've seen this question and ones similar to it posted several times with no clear answer or even an acknowledgement of what appears to be a series of bugs with Flash 11.

I'm running Windows 7 Home Premium, 32 bit, service pack 1. The Flash 11 plugin crashes in IE 8 (I never use this browser, but I verified the bug exists there as well), Chrome 16.0.912.63 m, and Firefox 9.0.1. Uninstalling and reinstalling made no difference.

After the install, when the Adobe Flash page loads it says that install is complete, but there is a long pause and eventually the portion of the page that should show the Flash content shows the plugin crash message, prompts to send a bug report (which I have done several times), and asks to reload the page - which only causes a repeated failure.

How do I get Flash to work again on my computer? This started back in November. I've been expecting to see some concrete information on a fix, but have not.

This topic has been closed for replies.
Correct answer

You don't mention whether you disabled your AV file scanner or other shields before installing.

That being the case, please follow my instructions in this post to uninstall/reinstall it again in order to eliminate a security app interfering with the installation: http://forums.adobe.com/message/4081633#4081633

1 reply

A
Anonymous
Correct answer
January 6, 2012

You don't mention whether you disabled your AV file scanner or other shields before installing.

That being the case, please follow my instructions in this post to uninstall/reinstall it again in order to eliminate a security app interfering with the installation: http://forums.adobe.com/message/4081633#4081633

S
smalenbergAuthor
Participant
January 6, 2012

Thanks - it appears that using the downloadable uninstaller must have made a difference. Good set of instructions - I just wish it hadn't taken 2 hours of poking around and a couple of cross posts to find it.

A
Anonymous
January 7, 2012

smalenberg wrote:

Thanks - it appears that using the downloadable uninstaller must have made a difference. Good set of instructions - I just wish it hadn't taken 2 hours of poking around and a couple of cross posts to find it.

You're welcome.

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