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MacAwesome88
Known Participant
November 25, 2015
Question

Flash 19.0.0.245 won't Install in El Capitan

  • November 25, 2015
  • 1 reply
  • 569 views

Despite Messages advising me to update my Flash on my MacBook Pro with OS 10.11.1 it fails numerous times ... I quit all browsers and no Virus  stuff On...

19.0.0.245

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    1 reply

    _maria_
    Legend
    December 2, 2015

    Hi Macawesome3278829,

    I'll need to get some install log files from you to troubleshoot further.  Please review the FAQ Where do I find the Flash Player installation log on the Macintosh? and provide all 4 files listed (install.log, FlashPlayerInstallManager.log, Adobe_ADM.log, and Adobe_GDE.log).   You can upload the files to cloud.acrobat.com using the instructions How to share a document or a file sharing service of your choice.  Post the link to the uploaded files in your reply.

    Thank you.

    --

    Maria