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MacAwesome88
Known Participant
November 25, 2015
Question

Flash 19.0.0.245 won't Install in El Capitan

Despite Messages advising me to update my Flash on my MacBook Pro with OS 10.11.1 it fails numerous times ... I quit all browsers and no Virus  stuff On...

19.0.0.245

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    1 reply

    _maria_
    Legend
    December 2, 2015

    Hi Macawesome3278829,

    I'll need to get some install log files from you to troubleshoot further.  Please review the FAQ Where do I find the Flash Player installation log on the Macintosh? and provide all 4 files listed (install.log, FlashPlayerInstallManager.log, Adobe_ADM.log, and Adobe_GDE.log).   You can upload the files to cloud.acrobat.com using the instructions How to share a document or a file sharing service of your choice.  Post the link to the uploaded files in your reply.

    Thank you.

    --

    Maria

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