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September 15, 2017
Answered

flash 27.0.0.130 sound glitch...msn games eg. bejeweled,scrabble disable hi def speakers and only use computer speaker?? help

  • September 15, 2017
  • 4 replies
  • 2369 views

why ? 26.0.0.151 worked fine

27.0.0.130 seems to have the glitch

noticed they now have a specified speaker control but

that seems to be what caused the bug

This topic has been closed for replies.
Correct answer jeromiec83223024

Just curious if you were able to find anything? Thanks


We have a fix.  It's currently available in the latest beta.

You can find a link to beta builds here:

http://www.adobe.com/go/flashplayerbeta

4 replies

Participant
September 18, 2017

------------------

System Information

------------------

Time of this report: 9/18/2017, 15:45:56

      Machine name: Redacted

  Operating System: Windows 7 Enterprise 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170810-1615)

          Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

      System Model: OptiPlex 990

              BIOS: Default System BIOS

          Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.4GHz

            Memory: 8192MB RAM

Available OS Memory: 3318MB RAM

          Page File: 1538MB used, 5093MB available

        Windows Dir: C:\windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

  User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

    DxDiag Version: 6.01.7601.17514 32bit Unicode

------------

DxDiag Notes

------------

      Display Tab 1: No problems found.

        Sound Tab 1: No problems found.

        Sound Tab 2: No problems found.

          Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D:    0/4 (retail)

DirectDraw:  0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay:  0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow:  0/6 (retail)

---------------

Display Devices

---------------

          Card name: AMD Radeon HD 5450

      Manufacturer: Advanced Micro Devices, Inc.

          Chip type: AMD Radeon Graphics Processor (0x68F9)

          DAC type: Internal DAC(400MHz)

        Device Key: Enum\PCI\VEN_1002&DEV_68F9&SUBSYS_21261028&REV_00

    Display Memory: 1906 MB

  Dedicated Memory: 503 MB

      Shared Memory: 1402 MB

      Current Mode: 1920 x 1080 (32 bit) (60Hz)

      Monitor Name: Generic PnP Monitor

      Monitor Model: DELL U2412M

        Monitor Id: DELA07A

        Native Mode: 1920 x 1200(p) (59.950Hz)

        Output Type: DVI

      Monitor Name: Generic PnP Monitor

      Monitor Model: Crestron

        Monitor Id: CEI62A7

        Native Mode: 1920 x 1080(p) (60.000Hz)

        Output Type: HDMI

        Driver Name: aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap

Driver File Version: 8.17.0010.1404 (English)

    Driver Version: 15.200.1062.1004

        DDI Version: 11

      Driver Model: WDDM 1.1

  Driver Attributes: Final Retail

  Driver Date/Size: 8/4/2015 02:28:28, 1193904 bytes

        WHQL Logo'd: n/a

    WHQL Date Stamp: n/a

  Device Identifier: {D7B71EE2-2BB9-11CF-E476-2C01BEC2C535}

          Vendor ID: 0x1002

          Device ID: 0x68F9

          SubSys ID: 0x21261028

        Revision ID: 0x0000

Driver Strong Name: oem197.inf:ATI.Mfg.NTx86.6.1:ati2mtag_EvergreenC:15.200.1062.1004:pci\ven_1002&dev_68f9

    Rank Of Driver: 00E62001

        Video Accel: ModeMPEG2_A ModeMPEG2_C

  Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

      D3D9 Overlay: Not Supported

            DXVA-HD: Not Supported

      DDraw Status: Enabled

        D3D Status: Enabled

        AGP Status: Enabled

-------------

Sound Devices

-------------

            Description: Speakers (High Definition Audio Device)

Default Sound Playback: Yes

Default Voice Playback: Yes

            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1028047E&REV_1001

        Manufacturer ID: 1

            Product ID: 65535

                  Type: WDM

            Driver Name: HdAudio.sys

        Driver Version: 6.01.7601.17514 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 11/20/2010 17:29:03, 304128 bytes

            Other Files:

        Driver Provider: Microsoft

        HW Accel Level: Basic

              Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

      Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

  I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (High Definition Audio Device)

Default Sound Playback: No

Default Voice Playback: No

            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1028047E&REV_1001

        Manufacturer ID: 1

            Product ID: 65535

                  Type: WDM

            Driver Name: HdAudio.sys

        Driver Version: 6.01.7601.17514 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 11/20/2010 17:29:03, 304128 bytes

            Other Files:

        Driver Provider: Microsoft

        HW Accel Level: Basic

              Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

      Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

  I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

---------------------

Sound Capture Devices

---------------------

            Description: Microphone (High Definition Audio Device)

  Default Sound Capture: Yes

  Default Voice Capture: Yes

            Driver Name: HdAudio.sys

        Driver Version: 6.01.7601.17514 (English)

      Driver Attributes: Final Retail

          Date and Size: 11/20/2010 17:29:03, 304128 bytes

              Cap Flags: 0x0

          Format Flags: 0x0

            Description: Microphone (2- AV Bridge)

  Default Sound Capture: No

  Default Voice Capture: No

            Driver Name: USBAUDIO.sys

        Driver Version: 6.01.7601.18208 (English)

      Driver Attributes: Final Retail

          Date and Size: 7/12/2013 06:07:52, 80896 bytes

              Cap Flags: 0x0

          Format Flags: 0x0

-------------------

DirectInput Devices

-------------------

      Device Name: Mouse

        Attached: 1

    Controller ID: n/a

Vendor/Product ID: n/a

        FF Driver: n/a

      Device Name: Keyboard

        Attached: 1

    Controller ID: n/a

Vendor/Product ID: n/a

        FF Driver: n/a

      Device Name: USB Receiver

        Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC534

        FF Driver: n/a

      Device Name: USB Receiver

        Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC534

        FF Driver: n/a

      Device Name: USB Receiver

        Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC534

        FF Driver: n/a

      Device Name: USB Receiver

        Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC534

        FF Driver: n/a

      Device Name: USB Receiver

        Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC534

        FF Driver: n/a

      Device Name: USB Receiver

        Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC534

        FF Driver: n/a

      Device Name: USB Receiver

        Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC534

        FF Driver: n/a

      Device Name: USB Receiver

        Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC534

        FF Driver: n/a

Poll w/ Interrupt: No

-----------

USB Devices

-----------

+ USB Root Hub

| Vendor/Product ID: 0x8086, 0x1C2D

| Matching Device ID: usb\root_hub20

| Service: usbhub

| Driver: usbhub.sys, 8/16/2016 16:27:20, 259072 bytes

| Driver: usbd.sys, 8/16/2016 16:26:55, 6016 bytes

|

+-+ Generic USB Hub

| | Vendor/Product ID: 0x8087, 0x0024

| | Location: Port_#0001.Hub_#0001

| | Matching Device ID: usb\class_09

| | Service: usbhub

| | Driver: usbhub.sys, 8/16/2016 16:27:20, 259072 bytes

----------------

Gameport Devices

----------------

------------

PS/2 Devices

------------

+ HID Keyboard Device

| Vendor/Product ID: 0x046D, 0xC534

| Matching Device ID: hid_device_system_keyboard

| Service: kbdhid

| Driver: kbdhid.sys, 11/20/2010 17:29:03, 28160 bytes

| Driver: kbdclass.sys, 7/13/2009 21:20:36, 42576 bytes

|

+ HID Keyboard Device

| Vendor/Product ID: 0x046D, 0xC534

| Matching Device ID: hid_device_system_keyboard

| Service: kbdhid

| Driver: kbdhid.sys, 11/20/2010 17:29:03, 28160 bytes

| Driver: kbdclass.sys, 7/13/2009 21:20:36, 42576 bytes

|

+ HID Keyboard Device

| Vendor/Product ID: 0x413C, 0x2107

| Matching Device ID: hid_device_system_keyboard

| Service: kbdhid

| Driver: kbdhid.sys, 11/20/2010 17:29:03, 28160 bytes

| Driver: kbdclass.sys, 7/13/2009 21:20:36, 42576 bytes

|

+ Terminal Server Keyboard Driver

| Matching Device ID: root\rdp_kbd

| Upper Filters: kbdclass

| Service: TermDD

| Driver: i8042prt.sys, 7/13/2009 19:11:24, 80896 bytes

| Driver: kbdclass.sys, 7/13/2009 21:20:36, 42576 bytes

|

+ HID-compliant mouse

| Vendor/Product ID: 0x046D, 0xC077

| Matching Device ID: hid_device_system_mouse

| Service: mouhid

| Driver: mouhid.sys, 7/13/2009 19:45:08, 26112 bytes

| Driver: mouclass.sys, 7/13/2009 21:20:44, 41552 bytes

|

+ HID-compliant mouse

| Vendor/Product ID: 0x046D, 0xC534

| Matching Device ID: hid_device_system_mouse

| Service: mouhid

| Driver: mouhid.sys, 7/13/2009 19:45:08, 26112 bytes

| Driver: mouclass.sys, 7/13/2009 21:20:44, 41552 bytes

|

+ HID-compliant mouse

| Vendor/Product ID: 0x046D, 0xC534

| Matching Device ID: hid_device_system_mouse

| Service: mouhid

| Driver: mouhid.sys, 7/13/2009 19:45:08, 26112 bytes

| Driver: mouclass.sys, 7/13/2009 21:20:44, 41552 bytes

|

+ Terminal Server Mouse Driver

| Matching Device ID: root\rdp_mou

| Upper Filters: mouclass

| Service: TermDD

| Driver: termdd.sys, 11/20/2010 17:29:03, 53120 bytes

| Driver: sermouse.sys, 7/13/2009 19:45:08, 19968 bytes

| Driver: mouclass.sys, 7/13/2009 21:20:44, 41552 bytes

------------------------

Disk & DVD/CD-ROM Drives

------------------------

      Drive: C:

Free Space: 223.7 GB

Total Space: 476.9 GB

File System: NTFS

      Model: ST500LX0 ST500LX003-1AC15 SCSI Disk Device

      Drive: D:

      Model: TSSTcorp DVD+-RW SH-216BB SCSI CdRom Device

    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 108544 bytes

--------------

System Devices

--------------

    Name: Datapath VisionRGB-E2S

Device ID: PCI\VEN_DADA&DEV_0150&SUBSYS_1150DADA&REV_00\5&7E8C54D&0&2000E4

  Driver: C:\windows\system32\drivers\dgc133.sys, 6.00.0010.0000 (English), 6/13/2014 13:15:56, 808704 bytes

  Driver: C:\windows\system32\drivers\dgc133fw.bin, 6/13/2014 12:19:50, 89132 bytes

  Driver: C:\windows\system32\drivers\dgc153fw.bin, 6/13/2014 12:19:50, 75208 bytes

  Driver: C:\windows\system32\drivers\dgc154fw.bin, 6/13/2014 12:19:50, 81492 bytes

  Driver: C:\windows\system32\drivers\dgc159fw.bin, 6/13/2014 12:19:50, 100104 bytes

  Driver: C:\windows\system32\drivers\dgc133fw25.bin, 6/13/2014 12:19:38, 39332 bytes

  Driver: C:\windows\system32\dgc133acc.dll, 6/13/2014 13:15:58, 162560 bytes

  Driver: C:\windows\system32\rgbx.dll, 1.00.0000.0030 (English), 6/13/2014 13:16:00, 366336 bytes

  Driver: C:\windows\system32\rgbhelper.exe, 1.00.0000.0001 (English), 6/13/2014 13:16:02, 1889536 bytes

  Driver: C:\windows\system32\rgbcounts.dll, 6/13/2014 13:15:58, 86784 bytes

  Driver: C:\windows\system32\rgbeasy.dll, 6/13/2014 13:16:00, 105216 bytes

  Driver: C:\windows\system32\dgc133st.ax, 1.00.0000.0000 (English), 6/13/2014 13:16:02, 398592 bytes

  Driver: C:\windows\system32\dgc133um.ax, 6/13/2014 13:16:02, 486656 bytes

  Driver: C:\windows\system32\dgc133pp.ax, 6/13/2014 13:16:02, 361216 bytes

  Driver: C:\windows\system32\dplinks.exe, 6/13/2014 13:16:02, 178944 bytes

  Driver: C:\windows\system32\autotag.dll, 6/13/2014 13:15:58, 49920 bytes

  Driver: C:\windows\system32\rgbhook32.dll, 6/13/2014 13:16:00, 45824 bytes

  Driver: C:\windows\system32\AudioAcc.dll, 6/13/2014 13:15:56, 129792 bytes

  Driver: C:\windows\system32\AudioEasy.dll, 6/13/2014 13:15:56, 55040 bytes

  Driver: C:\windows\system32\dgc133ad.ax, 6/13/2014 13:16:00, 402176 bytes

  Driver: C:\windows\system32\GPUDIRECTWRAP.dll, 6/13/2014 13:15:58, 52992 bytes

    Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22

Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_047E1028&REV_04\3&11583659&4&FB

  Driver: n/a

    Name: PCI standard host CPU bridge

Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_047E1028&REV_09\3&11583659&4&00

  Driver: n/a

    Name: Datapath VisionRGB-E2S

Device ID: PCI\VEN_DADA&DEV_0150&SUBSYS_1150DADA&REV_00\5&7E8C54D&0&0000E4

  Driver: C:\windows\system32\drivers\dgc133.sys, 6.00.0010.0000 (English), 6/13/2014 13:15:56, 808704 bytes

  Driver: C:\windows\system32\drivers\dgc133fw.bin, 6/13/2014 12:19:50, 89132 bytes

  Driver: C:\windows\system32\drivers\dgc153fw.bin, 6/13/2014 12:19:50, 75208 bytes

  Driver: C:\windows\system32\drivers\dgc154fw.bin, 6/13/2014 12:19:50, 81492 bytes

  Driver: C:\windows\system32\drivers\dgc159fw.bin, 6/13/2014 12:19:50, 100104 bytes

  Driver: C:\windows\system32\drivers\dgc133fw25.bin, 6/13/2014 12:19:38, 39332 bytes

  Driver: C:\windows\system32\dgc133acc.dll, 6/13/2014 13:15:58, 162560 bytes

  Driver: C:\windows\system32\rgbx.dll, 1.00.0000.0030 (English), 6/13/2014 13:16:00, 366336 bytes

  Driver: C:\windows\system32\rgbhelper.exe, 1.00.0000.0001 (English), 6/13/2014 13:16:02, 1889536 bytes

  Driver: C:\windows\system32\rgbcounts.dll, 6/13/2014 13:15:58, 86784 bytes

  Driver: C:\windows\system32\rgbeasy.dll, 6/13/2014 13:16:00, 105216 bytes

  Driver: C:\windows\system32\dgc133st.ax, 1.00.0000.0000 (English), 6/13/2014 13:16:02, 398592 bytes

  Driver: C:\windows\system32\dgc133um.ax, 6/13/2014 13:16:02, 486656 bytes

  Driver: C:\windows\system32\dgc133pp.ax, 6/13/2014 13:16:02, 361216 bytes

  Driver: C:\windows\system32\dplinks.exe, 6/13/2014 13:16:02, 178944 bytes

  Driver: C:\windows\system32\autotag.dll, 6/13/2014 13:15:58, 49920 bytes

  Driver: C:\windows\system32\rgbhook32.dll, 6/13/2014 13:16:00, 45824 bytes

  Driver: C:\windows\system32\AudioAcc.dll, 6/13/2014 13:15:56, 129792 bytes

  Driver: C:\windows\system32\AudioEasy.dll, 6/13/2014 13:15:56, 55040 bytes

  Driver: C:\windows\system32\dgc133ad.ax, 6/13/2014 13:16:00, 402176 bytes

  Driver: C:\windows\system32\GPUDIRECTWRAP.dll, 6/13/2014 13:15:58, 52992 bytes

    Name: High Definition Audio Controller

Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_047E1028&REV_04\3&11583659&4&D8

  Driver: C:\windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 108544 bytes

    Name: PCI standard PCI-to-PCI bridge

Device ID: PCI\VEN_12D8&DEV_E130&SUBSYS_00000000&REV_04\4&271E8501&0&00E4

  Driver: C:\windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes

    Name: Intel(R) 82801 PCI Bridge - 244E

Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_047E1028&REV_A4\3&11583659&4&F0

  Driver: C:\windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes

    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18

Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_047E1028&REV_B4\3&11583659&4&E4

  Driver: C:\windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes

    Name: AMD Radeon HD 5450

Device ID: PCI\VEN_1002&DEV_68F9&SUBSYS_21261028&REV_00\4&1DABC10B&0&0008

  Driver: n/a

    Name: Intel(R) Q67 Express Chipset Family LPC Interface Controller - 1C4E

Device ID: PCI\VEN_8086&DEV_1C4E&SUBSYS_047E1028&REV_04\3&11583659&4&F8

  Driver: C:\windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 21:20:43, 13888 bytes

    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14

Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_047E1028&REV_B4\3&11583659&4&E2

  Driver: C:\windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes

    Name: Intel(R) Active Management Technology - SOL (COM3)

Device ID: PCI\VEN_8086&DEV_1C3D&SUBSYS_047E1028&REV_04\3&11583659&4&B3

  Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10

Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_047E1028&REV_B4\3&11583659&4&E0

  Driver: C:\windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes

    Name: Intel(R) Management Engine Interface

Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_047E1028&REV_04\3&11583659&4&B0

  Driver: C:\windows\system32\DRIVERS\HECI.sys, 9.00.0000.1287 (English), 1/11/2013 19:02:34, 56432 bytes

    Name: Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller

Device ID: PCI\VEN_8086&DEV_1C02&SUBSYS_047E1028&REV_04\3&11583659&4&FA

  Driver: C:\windows\system32\DRIVERS\iaStorA.sys, 12.06.0000.1033 (English), 1/3/2014 15:26:20, 538608 bytes

  Driver: C:\windows\system32\DRIVERS\iaStorF.sys, 12.06.0000.1033 (English), 1/3/2014 15:26:20, 26608 bytes

    Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D

Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_047E1028&REV_04\3&11583659&4&D0

  Driver: C:\windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (English), 8/16/2016 16:26:59, 46592 bytes

  Driver: C:\windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 16:26:59, 285696 bytes

  Driver: C:\windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 16:27:20, 259072 bytes

    Name: Intel(R) 82579LM Gigabit Network Connection

Device ID: PCI\VEN_8086&DEV_1502&SUBSYS_047E1028&REV_04\3&11583659&4&C8

  Driver: C:\windows\system32\DRIVERS\e1c6232.sys, 12.06.0045.0000 (English), 12/22/2013 16:52:38, 368392 bytes

  Driver: C:\windows\system32\e1c6232.din, 12/22/2013 16:52:38, 3109 bytes

  Driver: C:\windows\system32\NicCo36.dll, 2.01.0002.0000 (English), 5/26/2009 09:05:46, 28792 bytes

  Driver: C:\windows\system32\NicInstC.dll, 9.10.0087.0000 (English), 12/22/2013 16:52:38, 83808 bytes

  Driver: C:\windows\system32\e1cmsg.dll, 10.00.0147.0000 (English), 12/22/2013 16:52:38, 73032 bytes

    Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26

Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_047E1028&REV_04\3&11583659&4&E8

  Driver: C:\windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (English), 8/16/2016 16:26:59, 46592 bytes

  Driver: C:\windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 16:26:59, 285696 bytes

  Driver: C:\windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 16:27:20, 259072 bytes

    Name: PCI standard PCI-to-PCI bridge

Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_047E1028&REV_09\3&11583659&4&08

  Driver: C:\windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 17:29:03, 153984 bytes

------------------

DirectShow Filters

------------------

DirectShow Filters:

WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091

WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091

WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091

MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091

Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091

WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091

WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091

Expression Encoder Screen Codec 2,0x00600800,1,1,Microsoft.Expression.Encoder.EEScreen.Codec.dll,4.00.1639.0000

Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091

MS ATC Screen Decoder 1,0x00600800,1,1,scdec.dll,15.00.4703.1000

Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091

ATI Ticker,0x00200000,0,1,Ticker.ax,

DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23709

WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091

Audio Source,0x00200000,0,1,wmprevu.dll,9.00.0000.2980

Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709

VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709

SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037

Sonic HD Demuxer,0x005ffffe,1,2,SonicHDDemuxer.dll,4.03.0000.0129

AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

DGC Null Video Renderer,0x00200000,1,0,dgc133nr.ax,

StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715

MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709

CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514

MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709

SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709

VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,13.30.0000.41120

AMD Video Decoder,0x00200000,1,2,atimpenc.dll,13.30.0000.41120

MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091

Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709

MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709

MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,

DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709

Sonic CinemasterÆ Audio Decoder 4.3 (No Dolby),0x005ffffe,1,1,CinemasterAudioND.DLL,4.03.0000.0238

Disk Record Queue,0x00200000,1,1,wmedque.dll,9.00.0000.2980

Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091

Color Converter,0x00200000,1,1,declrds.ax,9.00.0000.2980

ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,13.30.0000.41120

AMD MJPEG Decoder,0x00200000,1,1,atimpenc.dll,13.30.0000.41120

ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709

Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709

MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.23471

Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709

Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709

AMD Video Encoder,0x00200000,1,1,atimpenc.dll,13.30.0000.41120

ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,13.30.0000.41120

VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091

VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,

File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

AMD Video Scaler Filter,0x00200000,1,1,atimpenc.dll,13.30.0000.41120

Expression Encoder Screen Codec 2,0x00600000,0,0,Microsoft.Expression.Encoder.EEScreen.Codec.dll,4.00.1639.0000

DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471

MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,

Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715

Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.23471

AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.23709

RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091

WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

Screen Capture filter,0x00200000,0,1,wmesrcwp.dll,9.00.0000.2980

SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091

Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091

MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

Sonic HD Nav,0x00200000,0,5,SonicHDNav.dll,4.03.0000.0041

StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.23471

DGC Diagnostics Transform,0x00200000,1,1,dgc133dt.ax,

AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709

NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514

AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709

Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709

MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709

Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709

File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709

Sonic CinemasterÆ VideoDecoder 4.3,0x005ffffe,2,2,CinemasterVideo.DLL,4.03.0001.0271

Video Source,0x00200000,0,1,wmprevu.dll,9.00.0000.2980

AMD Video Rotation Filter,0x00200000,1,1,atimpenc.dll,13.30.0000.41120

Adaptive Streaming Filter,0x00600000,0,0,Microsoft.Expression.Encoder.Utilities2.dll,4.00.1639.0000

Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285

StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709

File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709

File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709

Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514

AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,

AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,

SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,

Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471

BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669

MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709

WDM Streaming Tee/Splitter Devices:

Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Video Compressors:

WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091

WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091

MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091

DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709

Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514

Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514

Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:

WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091

WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091

ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,13.30.0000.41120

IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709

PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709

Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709

GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709

CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709

CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709

MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709

Audio Capture Sources:

Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514

Microphone (2- AV Bridge),0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:

PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135

PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

Midi Renderers:

Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709

Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709

WDM Streaming Capture Devices:

HD Audio Microphone 2,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

AV Bridge,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

AV Bridge,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

WDM Streaming Rendering Devices:

HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

BDA Network Providers:

Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:

AV Bridge,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Datapath VisionRGB-E2S Video 01,0x00200000,0,2,dgc133um.ax,

Datapath VisionRGB-E2S Video 02,0x00200000,0,2,dgc133um.ax,

Multi-Instance Capable VBI Codecs:

VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:

BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

WDM Streaming Crossbar Devices:

Datapath VisionRGB-E2S Crossbar 01,0x00200000,1,1,,6.01.7601.17514

Datapath VisionRGB-E2S Crossbar 02,0x00200000,1,1,,6.01.7601.17514

BDA CP/CA Filters:

Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135

Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135

PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135

XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

WDM Streaming Communication Transforms:

Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Audio Renderers:

Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.23709

Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709

Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709

DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.23709

---------------

EVR Power Information

---------------

Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

  Quality Flags: 2576

    Enabled:

    Force throttling

    Allow half deinterlace

    Allow scaling

    Decode Power Usage: 100

  Balanced Flags: 1424

    Enabled:

    Force throttling

    Allow batching

    Force half deinterlace

    Force scaling

    Decode Power Usage: 50

  PowerFlags: 1424

    Enabled:

    Force throttling

    Allow batching

    Force half deinterlace

    Force scaling

    Decode Power Usage: 0

jeromiec83223024
Inspiring
September 18, 2017

That's great, thanks a lot.  It looks like a very similar set of hardware.  RealTek chipsets with two identically-named devices.  I'll see if I can track something down in our labs.

Participant
September 25, 2017

Just curious if you were able to find anything? Thanks

Participant
September 18, 2017

Our institution is finding the same problem. This only happens with Windows 7 32bit in the current version of IE. Firefox is fine and and html5 videos in IE are fine. It seems the flash can't identify the default audio source in this config. Please advice.

jeromiec83223024
Inspiring
September 18, 2017

Can you please post the output of dxdiag for an affected machine?  It seems to be a small subset of machines, but the common denominator isn't clear yet.

jeromiec83223024
Inspiring
September 15, 2017

Thanks, that's helpful.  According to DXDiag, it looks like you have a on-board RealTek audio chipset, and it's listed twice.

I'm not sure that I understand exactly what your complaint is, though.  Please help me clarify.


I believe that what you're saying is that your system has built-in speakers, and also, a set of connected, external speakers.  Since updating to the latest version, the default output device that Flash chooses are the built-in speakers.

If I'm understanding that part correctly, I'm thinking that you have two identically named RealTek entries in the audio device selection tab.  Does choosing one or the other get audio to play out of your external speakers?  A screenshot might help too, I'm curious about what's listed in the dropdown.

How to create a screenshot in the Adobe forums:

https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

September 15, 2017

i may have RealTek audio chipset, listed twice because when i go to flash settings to select output it lists hi def speakers twice..selecting either one does not change anything...the strange part is i can be using youtube play a video and no problem...i can be on facebook...watch a video..no problem...but as soon as i load bejeweled or scrabble it automatically switches over to the internal speaker in my desktop computer and no sound comes out of the external speakers...i discovered the xhamster glitch quite by accident...was just looking around and a video loaded on their new player (they are in the process of updating their website) and i normally used the old player....the new player works just fine (external speakers) as soon as i switch to the old player no external speakers and it switches to the internal speaker....so same website...slightly different player and there's the glitch...hope this helps

Participant
September 15, 2017

Please provide the following information:

  • Which operating system did you use
  • Which browser you used.
  • Configuration of the speakers
  • Direct link to the pages on which this problem occurs.
  • Please explain your problem  step-by-step in detail if possible.

-Adobe Flash Runtime QE Team

September 15, 2017

Please provide the following information:

  • Which operating system did you use
  • Which browser you used.
  • Configuration of the speakers
  • Direct link to the pages on which this problem occurs.
  • Please explain your problem  step-by-step in detail if possible.
  • -----------------------------------------------------------------
  • Windows 10
  • Firefox 55.03
  • harman/kardon speakers direct wire to back of desktop
  • 1st link msn ...http://zone.msn.com/binGame/SBLS/default/loader.swf
  • 2nd link ....Free Porn Videos & HD Sex Tube Movies at xHamster
  • yes i realize the 2nd link is a porn site but it is probably the best example because
  • while using their "new player" flash works fine...switch to old player and external speakers don't work
  • so....same website 2 different players is the easiest way to show exactly what happens
  • thanks
jeromiec83223024
Inspiring
September 15, 2017

Can you please provide the output of dxdiag?  I'm pretty sure it's going to be hardware/driver specific.

Details on getting the dxdiag report are towards the bottom in the video troubleshooting guide below.  You can just cut-and-paste the details here, or post it to Adobe Send/Pastebin/Dropbox/etc.