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daphnéd218437
Participant
March 7, 2019
Question

Flash Access authentication failed

  • March 7, 2019
  • 4 replies
  • 1024 views

Hi,

I am having problems with Adobe Flah Player. I was trying to watch a movie on a streaming website (Super Écran Go) and when I tried loading the video, the following message appeared:

Flash Access Authentication failed: Write to the system failed. subError:Out of DRM Error range :: [ErrorEvent type="authenticationError" bubles=false cancelable=false eventPhase=2 text=""]

I have windows 10 and I tried on three different browsers: Mozilla Firefox, Google Chrome and Microsoft Edge. I also tried uninstalling Flash and installing it back again. Nothing works. What is the problem? Is it caused by Flash or is it something else?

Thanks

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    4 replies

    jeromiec83223024
    Inspiring
    April 3, 2019

    Yeah, that would make sense.  In this instance, Firefox is breaking the application logic on the site and it can't authenticate you.  The video delivery pipeline and authorization stuff is complex, and video is expensive.  Content providers want to make sure they're getting paid for the ad views/subscriptions that fund the purchase and delivery of those video streams, etc... and you need an impartial third-party to keep everyone honest.  (The ad folks are paying for placement and want to know their stuff was viewed, the content provider is motivated to inflate the numbers to increase revenue, etc.)

    NCL STORE
    Participating Frequently
    April 4, 2019

    That Great

    NCL STORE - Siêu thị tiện ích thông minh
    jeromiec83223024
    Inspiring
    April 3, 2019

    This message is saying that the content provider's servers threw an error when checking to see if you were authorized to see the content you were trying to watch.  You need to talk to the content provider.

    Ann_ink
    Participant
    April 3, 2019

    i finaly found the problem. It was in the firefox preferences. I had to chek: cookies THIRD PARTY TRACKERs  and it works ! ;-)

    Ann_ink
    Participant
    April 3, 2019

    I'm having same problem with my imac, and I have the latest flash player...

    jeromiec83223024
    Inspiring
    March 13, 2019

    You need to talk to the content provider.  Either the authentication service is down on their servers, or they don't like your credentials.