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December 29, 2015
Answered

Flash ActiveX control 20.0.0.267 plays white screens

  • December 29, 2015
  • 4 replies
  • 828 views

After upgrading to Flash 20.0.0.267 the embedded ActiveX control in our Digital Signage application displays white screens when flash content is playing.

This is a CRITICAL problem.  Many of our clients automatically update Flash and this will keep our Digital Signage product from working at their facilities.

Flash does however seem to work directly in IE and also in the Flash Player.  It seems only to be a problem with the embedded control in a .NET application.

I will begin to gather more information

Thanks,

John

    This topic has been closed for replies.
    Correct answer Kratika Agarwal

    Hi,

    Please update your Flash Player to 20.0.0.270.

    https://get.adobe.com/flashplayer/


    Issue is fixed.


    Thanks

    4 replies

    Kratika AgarwalCorrect answer
    Participating Frequently
    January 2, 2016

    Hi,

    Please update your Flash Player to 20.0.0.270.

    https://get.adobe.com/flashplayer/


    Issue is fixed.


    Thanks

    Participant
    December 29, 2015

    We have experience this issue as well. There is currently a bug logged here for it:
    Bug#4103235 - Black Screen on launch of pc desktop flash programs

    Participating Frequently
    January 6, 2016

    Hi,

    Microsoft pushed a patch out to Windows 10 users this morning.  Please run Windows Update and see if that resolves the issue for you.

    Thanks

    December 29, 2015

    Hello. I experience the same problem with my enterprise application that runs a Flash component hosted in WPF application.

    It ran OK before the upgrade to 20.0.0.267. Now it shows blank screen. It is working fine on Windows 8.1 and 10, it is showing white screen on Windows 7.