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Participant
June 28, 2016
Answered

Flash content does not play in Waterfox 47

  • June 28, 2016
  • 1 reply
  • 2400 views

The new beta version does not help. Here's the issue:

After installing Flash, videos will initially play in Waterfox 47.0. If I close Waterfox and reopen it, now it won't play. Same with IE.

Installed on this computer:

Comodo Firewall v8.4.0.5068 (Windows Firewall disabled)

MSE Anti-virus

Internet connection:

AT&T U-Verse Wireless (with ports 1935, 80, 443 open)

Aside from port forwarding, also tried exiting Comodo completely, however exiting AT&T's firewall not possible.

Computer

Model : PowerSpec G180

Serial Number : p*

Chassis : ps Desktop

Mainboard : Intel DZ68DB

Serial Number : BTDB12******

BIOS : Intel DBZ6810H.86A.0014.2011.0413.1049 04/13/2011

Total Memory : 7.91GB DIMM DDR3

Processors

Processor : Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (4C 8T 3.49GHz/3.8GHz, 3.5GHz IMC, 4x 256kB L2, 8MB L3)

Socket/Slot : FC LGA1155

Chipset

Intel® Z68 Express Chipset

Memory Controller : Intel Core (Sandy Bridge) DRAM Controller 100MHz, 2x 4GB DIMM DDR3 1.33GHz 128-bit

Memory Module(s)

Memory Module : A-Data AD63I1C1624EV 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)

Memory Module : A-Data AD63I1C1624EV 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)

Video System

Monitor/Panel : CMO CMC 22 W

(1680x1050, 22.0")

Video Adapter : AMD Radeon HD 6670 (400 SM5.0 800MHz, 1GB DDR5 4GHz 128-bit, PCIe 2.00 x16)

Graphics Processor

Compute Shader Processor : AMD Radeon HD 6670 (400SP 800MHz, 1GB DDR5 4GHz 128-bit)

Storage Devices

SSD G2 series 64GB (60GB, SATA300, SSD) : 56GB (C:)

SAMSUNG HD204UI (2TB, SATA300, 3.5", 5400rpm, 32MB Cache) : 2TB (D:)

Generic Compact Flash (USB2) : N/A (I:)

Generic SD/MMC (USB2) : N/A (J:)

Generic MS/MS-PRO (USB2) : N/A (K:)

Generic SM/xD-Picture (USB2) : N/A (L:)

ATAPI iHAS124 B (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)

Logical Storage Devices

System : 200MB (NTFS)

Storage-Work (D:) : 2TB (NTFS) @ SAMSUNG HD204UI (2TB, SATA300, 3.5", 5400rpm, 32MB Cache)

SSD-Boot (C:) : 56GB (NTFS) @ SSD G2 series 64GB (60GB, SATA300, SSD)

Removable Drive (I:) : N/A @ Generic Compact Flash (USB2)

Removable Drive (J:) : N/A @ Generic SD/MMC (USB2)

Removable Drive (K:) : N/A @ Generic MS/MS-PRO (USB2)

Removable Drive (L:) : N/A @ Generic SM/xD-Picture (USB2)

Optical Drive (E:) : N/A @ ATAPI iHAS124 B (SATA150, DVD+-RW, CD-RW, 2MB Cache)

Peripherals

LPC Hub Controller 1 : Intel Cougar Point LPC Controller

LPC Legacy Controller 1 : Nuovoton LPC

Audio Device : Intel Cougar Point High Definition Audio Controller

Audio Codec : Realtek Semi High Definition Audio

Audio Device : HIS (Hightech Information Systems) Turks HDMI Audio [Radeon HD 6000 Series]

Audio Codec : ATI (AMD) HDMI Audio

Disk Controller : Intel ICH8R (ICH8) SATA RAID Controller

USB Controller 1 : Intel Cougar Point USB Enhanced Host Controller #2

USB Controller 2 : Intel Cougar Point USB Enhanced Host Controller #1

USB Controller 3 : Intel Renesas Electronics USB 3.0 Host Controller

FireWire/1394 Controller 1 : Intel VT6315 Series Firewire Controller

SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes

Printer : Send To Microsoft OneNote 2010 Driver (1200x1200, Colour)

Printer : Microsoft XPS Document Writer (600x600, Colour)

Fax : Microsoft Shared Fax Driver (200x200)

Printer : EPSON Stylus Photo R220 Series (360x360, USB, Colour)

Printer : Canon MX330 series Printer (Colour)

Peripherals

Network Services

Network Adapter : Intel(R) 82579V Gigabit Network Connection (Ethernet)

Network Adapter : Bluetooth Device (Personal Area Network) (Ethernet)

Wireless Adapter : 802.11bgn 1T1R Wireless Adapter (802.11g (ERP), AES-CCMP, 65Mbps)

Operating System

Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)

Platform Compliance : x64

Windows Experience Index

Current System : 7.1

    This topic has been closed for replies.
    Correct answer jeromiec83223024

    Your issue is distinct from the issue that you replied to.  I've branched your reply out to provide you with more personalized advice.

    It would be very helpful to know if this is an issue specific to Waterfox, or if you experience the same thing in either 32 or 64-bit Firefox.  You can grab 64-bit Firefox here: Mozilla Firefox Web Browser — Download Firefox in your language — Mozilla

    It seems unlikely that this is hardware related.  I *have* seen issues with Commodo Firewall specifically in the past, and it's generally not enough to exit it for the issue to resolve.  You have to actually uninstall it before you'll see a difference.  This is weird enough that it may be in play and it's not a bad troubleshooting idea.

    A couple other things:

    Do you know for sure that what you're seeing broke with this specific Flash update, or is this a situation where it's just not working / never worked for you?  I get the impression that it might be the latter.

    If there is a specific link that consistently reproduces this problem for you?  I'd like to try and reproduce it.

    1 reply

    jeromiec83223024
    jeromiec83223024Correct answer
    Inspiring
    June 28, 2016

    Your issue is distinct from the issue that you replied to.  I've branched your reply out to provide you with more personalized advice.

    It would be very helpful to know if this is an issue specific to Waterfox, or if you experience the same thing in either 32 or 64-bit Firefox.  You can grab 64-bit Firefox here: Mozilla Firefox Web Browser — Download Firefox in your language — Mozilla

    It seems unlikely that this is hardware related.  I *have* seen issues with Commodo Firewall specifically in the past, and it's generally not enough to exit it for the issue to resolve.  You have to actually uninstall it before you'll see a difference.  This is weird enough that it may be in play and it's not a bad troubleshooting idea.

    A couple other things:

    Do you know for sure that what you're seeing broke with this specific Flash update, or is this a situation where it's just not working / never worked for you?  I get the impression that it might be the latter.

    If there is a specific link that consistently reproduces this problem for you?  I'd like to try and reproduce it.

    Participant
    July 2, 2016

    It is a Comodo issue. You're right: After exiting Comodo, services.msc tells me its services are still running. "Stop" not an option. Did not uninstall, but used Sysinternal's "Auto Runs" to disable everything Comodo, reboot, clean uninstall of Flash, re-install Flash NPAPI and everything works fine. I will consult with Comodo. Let you know if they can give me a solution. In the mean time it's back to Windows Firewall!

    Thanks for the Help!!!!

    -Glenn

    jeromiec83223024
    Inspiring
    July 3, 2016

    No problem.  If they give you a solution, I'd like to know what it is.  This comes up regularly, and I don't really love my solution either.