Skip to main content
ikonrahu
Participant
March 24, 2016
Question

Flash Content Flickering

  • March 24, 2016
  • 1 reply
  • 2490 views

After recent update, Flash content flickers in both Chrome and Firefox. There are no videos and this does not apply to any videos.I can't figure out how to fix both the flickering and installtion problems.

Operating system version: Windows 7 Home Premium SP1

Web browser and version: Google Chrome Version 49.0.2623.87 m and FireFox 44.0.2

Flash Player version: none - I removed it (version 21.0.0.182 both ActiveX and NPAPI versions separately), but Flash still plays in Chrome and FireFox

Explain your problem in step-by-step detail if possible:

Updated Flash to latest version 21.0.0.182

Flickering screens appeared in both browsers (not videos)

Uninstalled Flash in order to install previous version

Went to download previous version of Flash, non-developer version

Cannot determine which version is immediately prior to 21.0.0.182

Downloaded fp_20.0.0.286.zip

Extracted files

Error:Confirm Encryption Loss

"A problem is preenting this folder from being encrypted."

fp_20_0_r0_286

Yes Skip Cancel

Selected "Yes"

Error:Confirm Encryption Loss

"A problem is preenting this folder from being encrypted."

fp_20_0_r0_286debug

Yes Skip Cancel

Selected "Yes"

Did not know which file to run in order to install

Ran installer file: flashplayer20_0r0_286_win.msi

"Installing Adobe Flash Player 20 NPAPI"

No error

Ran installer file: flashplayer20_0r0_286_winax.msi

"Installing Adobe Flash Player 20 ActiveX

Error 1722 There is a problem with this Windows Installer package..."

"The wizard was interrupted before Adobe Flash Player 20 ActiveX could be completed."

I can neither install an earlier version, nor stop the flickering.

A direct link to a web page that demonstrates the problem:

password protected page: https://newconnect.mheducation.com/flow/connect.html

    This topic has been closed for replies.

    1 reply

    Participating Frequently
    March 25, 2016

    Hi,

    Could you please share the login credentials, on my email id, so that we can look into the issue.

    [kragarwa][adobe][com]

    ikonrahu
    ikonrahuAuthor
    Participant
    March 26, 2016

    I don't think it is prudent to give out login passwords out.

    _maria_
    Legend
    March 28, 2016

    Hi,

    You need to use the uninstaller (Uninstall Flash Player for Windows) to uninstall the newer version to be able to install an older version.

    You provide a link to a password protected website showing the behaviour, but fail to provide login access.  How are we to view the behaviour without the access?

    One thing to check is that you have the latest video and graphics drivers installed for your system.

    This tech note may be of assitance: Flash Player video playback issues

    --

    Maria