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murso74
Participant
July 12, 2010
Question

flash crashes on all broswers, along with silverlight and solitaire

  • July 12, 2010
  • 2 replies
  • 2584 views

i haven't installed anything new before this problem started, but today my flash and silverlight plugins have stopped workign.  anything with video crashes and the browser asks to stop the plugin.  oddly enough my windows 7 games have begun freezing (solitaire, spider etc).   i hvae no idea if these are related but i find it odd it happened the same time.   i've tried removing flash and silverlight and reinstalling them and also my chrome broswer but the same thing happens in firefox.    does anyone have any idea what i should do?

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    2 replies

    C
    cbjazz
    Participant
    July 12, 2010

    Re :41. Jul 11, 2010 1:01 PM  in response to: cbjazz AND I WILL RESPOND AGAIN IN CAPITALS BECAUSE I STILL WOULD LIKE TO KNOW HOW TO INSTALL FLASH SAFELY.
    Re: Flash Player 10.1 doesn't work in Firefox, works in IE Hi cbjazz, It is FF vs 3.6.4 (I NEVER HAD PROBLEMS WITH IT UNTIL IT GOT UPDATED TO .6) and vs 3.6.6 that is crashing Flash Player 10.1. You have it backwards. Go to the Firefox forum and read the 1,001 search results and you'll see. If you have been on the threads as much as I have, you will see Firefox has more problems with Flash Player 10.1 than Internet Explorer. Read the threads. iI AGREE, I DID NOT KNOW WHO IS IT FAULT BUT ALL ARE UNUSABLE: IN CHROME AND IE 8, FLASH TAKES FOREVER TO LOAD, AND THAT FF CRASHES HORRIBLY WHEN USING FLASH AFTER DOWNLOADING 10.1

    Regarding Chrome, Flash Player 10.1 is embedded with that browser. IT JUST NEVER FINISHES LOADING

    Thanks for the feedback on the FF 4 beta. Took out your OS?  Good grief. ITS VISTA. WE ARE USED TO THIS AND BACK UP EVERYTHING AND REALLY GET GOOD WITH THE TECH SUPPORT IN INDIA.

    If the previous version of Flash Player is properly Uninstalled and Installed either in Firefox or Internet Explorer, there is no problem. Users fail to follow the instructions is what happens 9 times out of 10 if they have Uninstall and Install issues. FOLKS LIKE ME HAVE NOT UNINSTALLED THEIR PREVIOUS VERSIONS BECAUSE WE WERE JUST FOLLOWING THE PROMPTS OF THE MESSAGES: YOU NEED THIS NEW FLASH PLUGIN FOR THIS CONTENT.....

    The only issue that is causing problems and it is not crash related is the hardware acceleration that is turned ON by default in FP 10.1. Turning it off and updating the graphic and video drivers has solved that. MY COMPUTER IS OUT OF WARRANTY SO I AM NOT SURE IF I HAVE ACCESS TO HOW TO DO ALL THIS

    Thanks,eidnolb  THANKS, CBJAZZ

    A
    Anonymous
    July 12, 2010

    Hi, If you are using Win7, then you have IE8. What version of Firefox are you using? What version of Flash Player did you Install? What site did you Install Flash Player from? Did you use the Adobe Uninstaller first and follow those instructions?

    What browser is asking you to stop Flash Player?

    Is your operating system a 64bit?

    That information will help to determine the problems that you are having.

    Thanks,

    eidnolb

    M
    murso74Author
    Participant
    July 12, 2010

    i have ie8 disabled.  i'm using the most current version of firefox...  i just installed it last week.  i am running a 64 bit OS.   i installed flashplayer 10.1 from this site.  youtube, tvguide, anything that uses video seems to crash it (ie the video ads on mlb)    same thing with silverlight, when i try to use netflix that plugin crashes.   the ads on the tvguide website also crash the plugin.   this happens with both firefox and chrome.  i unstalled flash from the windows control panel and reinstalled using the website instructions.

    A
    Anonymous
    July 12, 2010

    Hi, thanks. What I would do is start over and follow these instructions:

    Make sure you use the 32bit browser as Flash Player is not supported on the 64bit.


    Following is the procedure you want to use. Download the Uninstaller and SAVE it to your Desktop:
    http://kb2.adobe.com/cps/141/tn_14157.html


    Then download the Flash Player Installer for Firefox and SAVE it to your Desktop:
    http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player.ex e


    Be sure to read over the Uninstaller instructions for system tray, and Make sure you use the Administrator Account.


    When you have that done, Close ALL browsers. Run the Uninstaller and when finished, Reboot(restart) your computer.
    When fully rebooted, Reboot again (to clear all old files out)


    Then Run the Firefox Installer, then Run the IE Installer and when finished, Reboot Once.


    Test both browsers here: http://www.adobe.com/software/flash/about/


    Then Using IE, go to manage add ons (all add ons) and find Shockwave Flash Object and make sure it is Enabled.


    Then Using FF, find the SWF vs 10.1.53.64 plug-in and make sure it is Enabled.


    If you have any questions, just post.
    Thanks,
    eidnolb

    Message was edited by: eidnolb

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