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Anonymous
April 25, 2016
Question

Flash Crashing

  • April 25, 2016
  • 1 reply
  • 228 views

I have recently bought a new iMac 27" 5K.

When playing Games on Facebook (Mindjolt games) I lose the game, I get a grey screen saying flash crashed. I have sent lots of crash reports. I done know if anyone ever sees them. I then got a, flash update required. I did this and restarted. Only to have the same, Flash needs updating. Repeated again. Same Flash needs updating.

I would appreciate any help to solve this problem. Adobe make it hard to contact them to get a problem resolved.

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    1 reply

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    April 25, 2016

    Hi,


    What version of Flash do you currently have installed?  Please go to https://helpx.adobe.com/flash-player.html and click 'Check Now'  Post the resulting OS, browser, and Flash Player version information.

    --

    Maria

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