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A
Anonymous
April 26, 2007
Question

Flash crashing Safari

  • April 26, 2007
  • 9 replies
  • 844 views
Used FW migration to copy my stuff from a 20" iMac G5 to a new Intel iMac 24", on which I'd done a clean install and full update of everything to latest versions. Then, when I updated the Flash plug-in to the latest Universal Binary version, it started crashing Safari.

I've used the uninstaller twice, and re-installed Flash twice, and got the same problem every time. For some reason, there seem to be also some sites with Flash content which will not work using the Flash support in QuickTime (as detailed on MacFixIt), and such sites keep popping up the prompt to go download and install the very plug-in that crashes the browser!

Has anyone else seen this problem? Nothing I can find here on Adobe's website seems to refer to this specific issue, with all latest versions.

Nigel
    This topic has been closed for replies.

    9 replies

    V
    vicnov
    Known Participant
    August 6, 2007
    Darren,
    have you received my log file?
    Can you reproduce the problem on Mac OS?
    V
    vicnov
    Known Participant
    August 3, 2007
    Darren,
    I could not post the log here (message is too large), but I have uploaded it here:
    http://rapidshare.com/files/46803090/flash_macos_crash_log.txt.html

    Note that the problem exists on Mac OS, not on Windows.
    Mac OS X 10.4.7, Intel CPU (Mac mini);
    Flash Player 9,0,47,0
    A
    Anonymous
    August 3, 2007
    Thanks vicnov,

    I will test this with the latest build here. If you can generate a .mdmp crash log this may help us identify the issue:

    Here are some instructions to capture a crash log.

    1. First open notepad or another text editor
    2. Create a text file with one line: CrashLogEnable=1
    3. Save the file as: c:\windows\system32\macromed\flash\mms.cfg
    4. Generate a crash in the browser and record all URLs open at the time (windows or tabs)
    5. Open up a command line prompt. Select Start > Run and type cmd in the dialog.
    6. Type cd "Local Settings\Temp" at the command line prompt. Be sure that Local Settings is in quotation marks.
    7. Type dir *.mdmp at the command line prompt. These are the log files that we would need

    Please let me know if you are able to generate this log.
    V
    vicnov
    Known Participant
    August 3, 2007
    Darren,
    the problem is reproduced with 9r60
    V
    vicnov
    Known Participant
    August 3, 2007
    Does somebody have latest Flash working on this example on Mac OS X:
    http://www.adobe.com/devnet/flex/samples/flex_store_v2/
    ?
    V
    vicnov
    Known Participant
    July 26, 2007
    markandlia,

    all Flash Player versions are here:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14266&sliceId=2

    Download "Flash Player 9" archive, uninstall your current Flash Player, then install r28 from the archive (there is a folder "9r28" there; one "dmg" file for Intel-based Macs, another for PPC (old) Macs).

    The uninstaller is here:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157
    M
    markandlia
    Participant
    July 26, 2007
    Which archived version contains r28?
    V
    vicnov
    Known Participant
    July 24, 2007
    Darren,

    you can test this URL which crashes Flash Player on Mac OS X:
    http://www.adobe.com/devnet/flex/samples/flex_store_v2/

    Recently (July, 21st) I have posted a bug report about Flash player crashing on Mac OS X 10.4.7 on Intel processor:
    I have noted that Flash Player 9.0.47.0 (9.0 r47) crashes on any Flex application.
    But if you uninstall r47 and install an earlier version - r28, it works well.
    A
    Anonymous
    August 3, 2007
    quote:
    Originally posted by: vicnov
    Darren,

    you can test this URL which crashes Flash Player on Mac OS X:
    http://www.adobe.com/devnet/flex/samples/flex_store_v2/

    Recently (July, 21st) I have posted a bug report about Flash player crashing on Mac OS X 10.4.7 on Intel processor:
    I have noted that Flash Player 9.0.47.0 (9.0 r47) crashes on any Flex application.
    But if you uninstall r47 and install an earlier version - r28, it works well.

    Hi vicnov,

    Please also verify if the crash is reproducible with the beta version 9r60.

    You can download this version from Adobe Labs found here:

    http://labs.adobe.com/technologies/flashplayer9/
    A
    Anonymous
    April 26, 2007
    Hi Nigel,

    Can you reply with a specific URL that we can test here?
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