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chris94
Participant
May 16, 2014
Question

Flash does not work with Firefox following Windows Vista update 14/5/2014.

  • May 16, 2014
  • 1 reply
  • 334 views

Flash still works with IE9. I've carried out all steps in http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html, i.e. twice updated Flash to V13.0.0.214 (previously V13.0.0.206), activated Firefox Flash add-on, deleted browser data and cache and disabled hardware acceleration. Nothing fixes it! Vista SP2, Firefox 29.0.1.

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1 reply

pwillener
pwillener
Legend
May 18, 2014

What exactly does "not work" mean?

C
chris94Author
Participant
May 20, 2014

Apologies for vague "does not work" from me - and sorry for delay replying. What I understand to be "rich media content" did not display. For example, all text and images in this screen clip from www.metoffice.gov.uk appeared as a single blank grey rectangle. In other websites links displayed in a basic underlined font instead of rich formatted text/images, or video and audio links were completely missing from an otherwise fully rendered webpage.

However in the last hour Firefox has starting behaving properly again without any further diagnostic efforts from me! For six days some graphics and links have not displayed in Firefox, yet IE9 has behaved perfectly. This has happened a few times before, normal service being restored (in hours rather than days) either by updating the Flash plug-in or for no apparent reason.

Any thoughts in case of future re-occurrences would be appreciated. Thanks Pat for your time and help.

pwillener
pwillener
Legend
May 21, 2014

Don't we just love it when computer problems fix themselves...

If it happens again you could try:

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