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A
Anonymous
February 10, 2011
Question

Flash doesn't appear to install

  • February 10, 2011
  • 2 replies
  • 1172 views

Because of a computer death, I'm having to use an old Dell laptop with XP Pro as a stopgap.  I installed Firefox 3.6.13 on it.  It wants to install Flash 10, but when the dialog box pops up, the "INSTALL" button is grayed out, and only "QUIT" is available.  Same if I try to do a manual installation.  Like an earlier poster, I see Flash 10 in the list of programs to uninstall, but have no idea how it could have gotten there given that the installation never started.  What can I do to get this thing installed?

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    2 replies

    pwillener
    pwillener
    Legend
    February 12, 2011

    You need to check the checkbox left of "I have read and agree..." to enable the INSTALL button.

    VikramGaur
    Adobe Employee
    VikramGaur
    Adobe Employee
    February 11, 2011

    Hello,

    Download the latest Flash Player : http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe

    Install it and also after installing check on a different browser , Internet Explorer

    Thanks

    Vikram

    A
    Anonymous
    February 11, 2011

    But that's the problem.  It won't install.  The browser doesn't matter; Flash won't even install manually without a browser even being open.  I suspect this computer just might be too old to handle it.  So I'm not going to bother trying to install Flash any more.  My new computer should be here next week, and doubtless it'll install on that one.

    VikramGaur
    Adobe Employee
    VikramGaur
    Adobe Employee
    February 11, 2011

    Hello,

    Try to uninstall Flash Player from this Flash Player Uninstaller : http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe

    Make sure while uninstalling Flash Player, no applications are running, Once it is uninstalled do not open any program

    Download the Flash Player installer : http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player.exe

    Close all the programs and run the installer

    Hope that helps

    Thanks,

    Vikram

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