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ionf86449648
Participant
November 8, 2016
Question

Flash doesn't show video on some websites

  • November 8, 2016
  • 2 replies
  • 611 views

I've never had this problem before with adobe flash player.

On some websites I'll get just the audio part + the buttons and interface (not on all though) but not video.

I don't have any problems with the computer itself, the browser or any other conflicting software. I've used the same setup for years...

It's a fresh windows 10 install so I don't know what the deal is. I'm using firefox in case someone is wondering. Other than adblock I don't have any other addons or plugins except for the standard ones.

Antivirus is avast.

This is an example of a website not working.

Wheels Up, Sikorsky, S-97, Raider, Lockheed | DodBuzz

    This topic has been closed for replies.

    2 replies

    Amrita Gangwani
    Adobe Employee
    Adobe Employee
    November 11, 2016

    Hi,

    Please follow below steps and try again.

    1)Open about:config on Firefox

    2)Search "async" in the search box

    3)Set below 2 parameters as false

         dom.ipc.plugins.asyncInit.enabled

         dom.ipc.plugins.asyncdrawing.enabled

    Also, try using Firefox 64 bit, as it is more stable.

    Thanks!

    jeromiec83223024
    Inspiring
    November 9, 2016

    Have you tried disabling AdBlock?

    ionf86449648
    Participant
    November 10, 2016

    Yes. Doesn't change a thing.

    jeromiec83223024
    Inspiring
    November 10, 2016

    It's probably a video driver thing.

    Try disabling hardware acceleration using the instructions below:

    https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

    If the problem goes away (performance might be terrible, but as long as you're seeing video), then you need updated video drivers, at which point, you can re-enable hardware acceleration and get those performance benefits back.