Flash full screen slightly offset on 2nd monitor

Forum|Forum|8 years ago
May 12, 2018
2 replies
960 views

I'm running the most recent version of flash. But no matter what browser I use, when I put a flash player window on full screen on my 2nd monitor, the image is slightly offset to the right. Almost as though it was an old CRT monitor and someone had messed with the horizontal positioning.

The 2nd monitor is a 55inch Sceptre 4K TV and I'm connecting to it from my Acer Predator Helios 300 laptop with an HDMI cable. The graphic card is an Invidia GeForce GTX1060.

Every other video player works fine on the full screen on the second monitor. Netflix, Hulu, YouTube, Amazon Prime...No problems with any of them. But when I try to use flash on full screen on the 2nd screen, about 10% of the image slides off the right hand side.

Would appreciate any tips. Thank you.

This topic has been closed for replies.

webstertiltonAuthor

Participant

I appreciate all your help. I'll try disabling hardware acceleration.

Nobody else I've talked to has ever had this issue either.

jeromiec83223024

Inspiring

I have a feeling it's a driver thing. If so, disabling hardware acceleration should fix the offset (but performance might not be great). If that's the case, either update to the latest available drivers, or ping the tech support folks for your GPU. You have a good reproducible case for them to examine, so it should be a straightforward exercise at that point.

jeromiec83223024

Inspiring

Out of curiosity, if it's hooked up as the primary monitor, does it have the same problem?

Also, if you change the resolution, does the full-screen video get rendered correctly, or does it keep the same offset?

Oh, and what browser(s) have you tried?

webstertiltonAuthor

Participant

Good questions.

It was already set as the primary monitor (I'd forgotten this myself until I checked), and it made no difference when I changed that around. When I changed the resolution from the recommended 3840x2160 down to the next lowest option, 2048x1536, this had the effect of making the display on the 55in screen very nearly square. But when I tried fullscreen at that resolution it worked.

So far I've tried Chrome, IE and Microsoft Edge, all with the same issue on the max resolution.

I'm giving firefox a try.

jeromiec83223024

Inspiring

Cool, thanks. A link to a Flash video that reproduces this would be helpful.

I'll see if we can find someone can find an example of this in the meantime.

Is this Windows 10?

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