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J
johnh49080316
Participant
January 16, 2016
Question

Flash Installation Issues - Windows 7 - Fix not resolving

  • January 16, 2016
  • 1 reply
  • 1155 views

I have the permission issues when installing (so can't instal). Have tried the fixes on website - but still no joy. Any help out there?

This topic has been closed for replies.

1 reply

_maria_
_maria_
Legend
January 18, 2016

Hi,

Have you tried the solution in this FAQ: How do I fix Windows permission problems with Flash Player?

--

Maria

J
johnh49080316Author
Participant
January 18, 2016

Maria,

Sadly have tried this - still the same issues.

_maria_
_maria_
Legend
January 18, 2016

Hi,

I'd like to see the FlashInstall.log file from your system. It is saved at C:\Windows\System32\Macromed\Flash.  If this is a 64-bit OS there is another FlashInstall.log file saved at C:\Windows\SysWOW64\Macromed\Flash.  Please upload the file(s), both if this is a 64-bit OS, to cloud.acrobat.com using the instructions at How to share a document or some other file sharing service (that does not require an account/login to access) of your choice.  Post the link to the uploaded file(s) in your reply.


Thank you.

--

Maria

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