Skip to main content
SIRIUSB
Participant
July 3, 2016
Answered

Flash Installation Problem

  • July 3, 2016
  • 2 replies
  • 1779 views
  • Operating system version

Win7 32 bit

  • Web browser and version

Firefox (latest)

I'm having trouble installing Flash Player, it downloads the installation file but when I click on it and go through the screens I end up with "Connection Failed - Retry" which I do and get another window saying "Connection Failed - Finish" . . . which brings me back to the download page online

This topic has been closed for replies.
Correct answer Carm01

It's in the original post . . .


Ok, since nobody is of help to you, lets do the manual install

1) go to this page:

Installation problems | Flash Player | Windows 7 and earlier

At the very bottom you will see still having problems, download the activeX and NPAPI versions

2) Next go to this page and get the adobe uninstaller:

Uninstall Flash Player for Windows

3) Make sure ALL browsers are closed and in the following order run

the Uninstaller

and both of the offline installers in either order. Hopefully that will solve your issue.

I have this automated if you prefer. Just click on my name in these forums, click on my website, then choose browse all files, and you will see BAT Version, open that up and use the one for XP and up.

Hope something here helps you

Best Regards

2 replies

esatq30279380
Participant
July 6, 2016

I have problem to instal plash player in my mac

divya010193
Adobe Employee
Adobe Employee
July 7, 2016

Hi,

Please provide the following details:-

Operating system version

Web browser and version

Thanks!

SIRIUSB
SIRIUSBAuthor
Participant
July 7, 2016

It's in the original post . . .

Amrita Gangwani
Adobe Employee
Adobe Employee
July 6, 2016

Hi,

Please refer following link and do ensure that you close all browsers before installing:

Installation problems | Flash Player | Windows 7 and earlier

Thanks!

SIRIUSB
SIRIUSBAuthor
Participant
July 7, 2016

That was no help as it didn't address my issue