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April 19, 2017
Question

Flash Installation problem: 'Application Initialization Error'

  • April 19, 2017
  • 1 reply
  • 1392 views

Just updated to Firefox 53.0

Went to install a new version of adobe flash.  Downloaded the installation file yet when I went to install it, I get "Initialization problem".

<moderator: edited title to include 'Application Initialization Errror'

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1 reply

_maria_
Legend
April 19, 2017

Which OS, including version?

April 19, 2017

Windows 10 Pro

Version: 1703

OSBUILD: 15063.138

Recently installed the Windows 10 creator's update a couple days ago.

_maria_
Legend
April 19, 2017

Thank you. 

I'll need to get the installation log files from you to troubleshoot the 'application initialization error'.  Please review the FAQ Where do I find the Flash Player installation log on Windows? and provide the Adobe_ADM.log and Adobe_GDE.log files by uploading them to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded files in your reply.

As an alternative, you can try using the offline installer posted at the bottom of the Installation problems | Flash Player | Windows 7 and earlier page in the 'Still having problems' section, however, without the installation log files we can't troubleshoot why the initialization error is occurring.

Thank you.

--

Maria