Participant

Question

Flash Installation: why is McAffee Security stuffed down my throat!!!

Forum|Forum|15 years ago
June 23, 2010
14 replies
19493 views

Adobe,

For lack of a better place to express my utter frustration, I am reduced to post here. You obviously value customer feedback so much that you make it near impossible to tell you what experience we get with your products.

Anyway. Today I upgrade the version of my Flash plugin, and kaboom I find myself with McAfee Security Scan install. What on earth is this? Are you so desperate that you have to promote other products besides your own?

I find the practice very upsetting. If there's a choice not to install this McAfee piece of junk during the Flash plugin installation process, then it should be made a litte bit more conspicuous.

Already 3 millions iPad sold in 80 days. A testament of how many people just don't give a damn about Flash. Just go rot in hell with your bloody Flash piece of crap!

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E

Eager_Serendipity15C3

Participant

Please make the standard "not checked". This would be truly optional.

You seem to have partnered up to develop some (DRM) but most people already have an Antivirus program installed (McAffee is not the suitable for everyone and there are great free solutions out there), so adding it to every player download is redicoulous! You will probably hear more complaints, like these.

Thank You

pwillener

Legend

aleccologne wrote:
Please make the standard "not checked". This would be truly optional.
You seem to have ...

No, we have not done anything. This is a user-to-user forum, and we are all users here, just as yourself.

If you have suggestions for Adobe products or installers, please do it here https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

J

JackH0ff

Participant

Oh gee...only have to sign up for JIRA now. Another countless waste of time by getting run around in circles signing up for 5 trillion different accounts at Adobe to complain about it. Really?

C

chrisp18938

Participant

This is really annoying. Installing bloatware by default is bad practice and it breaks trust.

S

singahdude

Participant

I service computers for customers. Lately, I've started seeing machines that are acting as though they've been infected by a virus or something, running super slow or unable to boot. Upon investigation, I'm finding that they have McAffee installed on top of their existing antivirus software. It's highly likely that they accidentally allowed it to install with their latest flash update. Adobe is doing their users a great disservice by offering this by default. They would do well to change it as soon as possible to avoid pissing everyone off. My customers surely are just a drop in the bucket of people that have had their computers damaged by this marketing blunder. Surely Adobe employs enough technically savvy people that there must be someone there that knows you can't have more than one antivirus program at the same time.

Suggest fixing it quick, guys!

A

Anonymous

Hello, the McAfee Security Scan Plus that is offered on Flash Player Installation sites is a Choice. The User can decline it by Unchecking the box that is there, just as they can decline the offer ot the Google Toolbar. This is a Scan, not a full fledged Anti-Virus program which McAfee does offer. This is no different than any other online Scan that many AV programs offer.

You may want to read what this Scan does and how it works here:

http://us.mcafee.com/en-us/affiliates/adobe/landingpages/np681.asp?cid=72563

You can also read this: McAfee Security Scan Plus FAQ sheet. Many programs offer a variety of options and can be accepted or declined.

So Adobe is not forcing anyone to accept this. And for those that may did not see the offer and declined it, a very simple removal is available, which I posted for someone else on this thread.

I would advise your clients to Uninstall it if it is not wanted, and if they didn't decline the offer of the Google Toolbar, you could advise them on that also.

Thanks,

eidnolb

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JTtheGeek

Known Participant

It is deciteful of Adobe to do this. We are forcing flash upon our users in order for them to use the products we developed. Adobe is then taking our words of please install flash by clicking this link and proceeding to become infected with this scareware and bloatware. You may be technically inclined enough to know to uncheck that stupid box, but most people who use computers are not. You are justifying adobe bundling 3rd party products via the argument that users have a choice, but that is simply incorrect, INFORMED users have a choice and if you have ever worked in any tech support position you would know very few users can be placed in that category. I think it is absolutely despicable of adobe to include this crap at all with a such a vital component of the internet. We developers do have a choice though and I will be leaving the Adobe platform the second i can. Between the ridiculous errors and crashes constantly encountered as a flash developer, the complete lack of best practices and solid documentation, and the constant brushing us under the rug I am have become sick of Adobe.

A

Anonymous

Hi, here is the link to Uninstall the McAfee Security Scan Plus:

http://us.mcafee.com/en-us/affiliates/adobe/landingpages/np681.asp?cid=72563

I don't know if it is listed in your Add/Remove or Programs and Features, but you could check and Remove it from there also.

There is also a McAfee Removal Tool if you like, using just steps 1 & 2.

http://service.mcafee.com/FAQDocument.aspx?id=TS100507

Thanks,

eidnolb

A

adobesuxazz

Participant

I have filed a complaint with the BBB as well as with a few virus scanning companies labeling the Adobe Download Manager as malware. Suck it Adobe.

I have also uninstalled the Adobe Flash Player. HTML5 and Silverlight should do me just fine.

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