Flash installer not recognising my password

Forum|Forum|9 years ago
August 26, 2016
1 reply
535 views

I am trying to install Flash Player Update on my Mac - OS 10.11.5 - but when I input my password it will not recognise it. I have even changed my Adobe Password in case I was doing it incorrectly but it will not recognise the new password. I have tried different versions of my User Name - according to my profile details on my Adobe Account, but nothing seems to work.

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Correct answer divya010193

Hi,

This is the OS, not Flash Player prompting for the password, as such, it's whatever you use (with admin permissions) to log into your system. see What userid & password do I need to install Flash Player? for more information

Thanks!

divya010193Correct answer

Adobe Employee

Hi,

This is the OS, not Flash Player prompting for the password, as such, it's whatever you use (with admin permissions) to log into your system. see What userid & password do I need to install Flash Player? for more information

Thanks!

nancyw21319556

Participant

I put in the password to my computer and flash player security will not allow me to go on. I use my

computer constantly so I know my password. What can I do???

_maria_

Community Manager

@nancyw21319556,

Please don't post about the same issue to multiple topics. These are primarily user-to-user forums and you can't expect an answer immediately after posting. As you can see by the date stamps the forums activity is very low. Staff participate when they can in-between their regularly assigned workload.

You're post has been replied to. See Nancy. If you're having difficulty with the password, the FAQ addresses that situation.

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