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Plumbcr8zy
Participant
November 13, 2014
Question

Flash is loading black, hear sound but no pic.

  • November 13, 2014
  • 2 replies
  • 208 views

Using Win 8.1, Chrome browser, Shockwave Flash 15.0 r0, Trying to watch tutorials, and only see black. I see the pause and start buttons, but no picture. Any help is appreciated. Thanks

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    2 replies

    jeromiec83223024
    Inspiring
    November 14, 2014

    YouTube is almost always HTML5 for IE11.  You can verify by right-clicking on the video.  If it says About HTML5 (or anything besides About Flash Player ...), it's not Flash.

    Since Flash is working in some scenarios, this may be related to the JavaScript on the site and recent changes included in IE11 that deal with how IE identifies itself to remote sites, and how it processes JavaScript and HTML intended to target IE.  Compatibility Mode usually provides a decent temporary workaround, but ultimately, content providers will need to update their content: Fix site display problems with Compatibility View - Windows Help

    Plumbcr8zy
    Participant
    November 13, 2014

    Works on other web sites just not Adobe or youtube