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Participant
April 26, 2006
Question

Flash media player errors

  • April 26, 2006
  • 2 replies
  • 395 views
On certain websites such as Myspace and PureVolume, the embedded flash media players refuse to work; instead returning a message such as "Error Loading XML Document". At first, I could activate the standalone playeroption and the player would function as it was intended. Now it has gotten to the point that the players won't work at all. and it happens on my work PC running Win2000 and my home PC running XP home. I have tried upgrading to flashplayer 8,0,22,0, I tried reinstalling the older version of flash, updating IE, reinstalling IE, restoring my security settings in IE to their defaults and all for naught. and nobody on any of the usenet groups knows what the problem is and nobody at Myspace or PureVolume know what to do about it either. What could cause the error message? I suspect it might be a registry key problem of some sort but that kind of thing is waaaay over my head.

Any ideas from you guys at macromedia?
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    2 replies

    Participant
    April 27, 2006
    That is the only error message I get. If I right click I get the settings dialogue box that tells me that lads.macromedia.com wants to access my camera and microphone which I don't have. And the "About Macromedia Flash Player 8" link connects me to this site.

    Is there some other way to determine what the error message is? Because, that is all I am getting
    Inspiring
    April 27, 2006
    Captain Bemo wrote:

    > On certain websites such as Myspace and PureVolume, the embedded flash media
    > players refuse to work; instead returning a message such as "Error Loading XML
    > Document". At first, I could activate the standalone playeroption and the
    > player would function as it was intended. Now it has gotten to the point that
    > the players won't work at all. and it happens on my work PC running Win2000
    > and my home PC running XP home. I have tried upgrading to flashplayer
    > 8,0,22,0, I tried reinstalling the older version of flash, updating IE,
    > reinstalling IE, restoring my security settings in IE to their defaults and all
    > for naught. and nobody on any of the usenet groups knows what the problem is
    > and nobody at Myspace or PureVolume know what to do about it either. What
    > could cause the error message? I suspect it might be a registry key problem of
    > some sort but that kind of thing is waaaay over my head.
    >
    > Any ideas from you guys at macromedia?

    Here's what I recommend..

    1. Get the -exact- error messages. If you can get some screen shots and
    post them to the web all the better.

    2. Open a support case with Myspace and PureVolume. As the Flash/Flash
    Media Server developers they have the ability to open support cases with
    Adobe. I'd suggest you ask them to do so.

    Bentley Wolfe
    Senior Support Engineer, Flash/Flash Player
    *Macromedia, now a division of Adobe Systems