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paulg48705897
Participant
July 25, 2017
Question

Flash not reloading

  • July 25, 2017
  • 1 reply
  • 240 views

I  have Windows7 with  Google  Chrome. Flash  is already loaded and was  working  correctly until a week ago. I have had no other obvious system updates.

I uninstalled and reinstalled.  It "stops" about 53% into the download each time I have tried to re-install. It is enabled under the "contents" area.

I am receiving no other "warnings" or  notices on  the screen.  1st time on the forum as I have read and re-read the variety of FAQ's.  Thank you for your time  and help.

This topic has been closed for replies.

1 reply

_maria_
Legend
July 25, 2017

Google embeds Flash Player in Chrome and you most likely already have the latest version installed.  Please do the following:

For help troubleshooting Flash Player in Chrome, see Adobe Flash isn't working - Google Chrome Help

<edit>

I'd like to view the online/web installer log files for the failed installation.  Please upload the two files, Adobe_ADM.log and Adobe_GDE.log, saved at C:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs to cloud.acrobat.com/send using the instructions at How to share a document​.  Post the link to the uploaded files in your reply.

Thank you.