Flash not working on Firefox.

Forum|Forum|8 years ago
February 15, 2018
2 replies
4704 views

adobe flash not working with firefox. I have a website and it is frozen where I am unable to do anything. I attempted to reload for months. Same issue. Adobe service told me to post here to get support on fixing the issue. thanks

[moderator: originally posted to a 'chrome' discussion, branched to new discussion topic]

This topic has been closed for replies.

jeromiec83223024

Inspiring

You're going to something that works in order to get to the frozen link, right? Instructions like "go here", "click this thing" would be totally adequate. I just need to be able to recreate the problem.

A

angelicar40882305Author

Participating Frequently

Psychic biz.com

I sign in

I click on the camera I showed you in the screenshot where it freezes how

can I help you to help me further

On Friday, February 16, 2018, jeromiec83223024 <forums_noreply@adobe.com>

jeromiec83223024

Inspiring

We talked about this in private message, but for completeness:

For the moment, I think you're going to need to use another browser.

I'd encourage you to point the tech support folks at this service to this thread. If they want to give me a test account, I'd be more than happy to take a deeper look at what's happening.

What I *do* know is that this is either pretty specific to the intersection of Firefox, your system, and/or this specific content. There's no magic wand to wave here. You can probably use any other browser and work around this, and that's what I'd recommend in the short term.

Over the long-term, I'd really like to investigate the problem and work with the appropriate vendor(s) to get it resolved, but I need access to the thing that demonstrates the problem.

If you find other publicly-accessible content that behaves the same way, that would be helpful.